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Hot Topics & Cool Projects

5 Best Practices for Hospital Credentialing


By Leslie Foltz, BS, CPCS, CPMSM Hospital credentialing policies outline the application and privileging requirements and criteria and procedures. Credentialing processes explain how information is gathered to provide information for review and decision making by department chairs, committees, and the governing body. The five best practices listed below - claims history, professional references, performance evaluations,

Spotlight: Rachelle Silva, BS, CPMSM, CPCS

2020-08-19T19:08:48+00:00|TMG Team Spotlight|

TMG University Team Lead Rachelle Silva, BS, CPMSM, CPCS, has worked in the healthcare industry for 32 years, 23 of which have been in the medical services profession in both the hospital and managed care environments. She has worked for the last 15 years for MultiPlan, Inc. as an auditor in their delegated credentialing department.

Donna Goestenkors’ “The Executive Medal Services Professional” Hits Bookstores

2020-08-19T19:09:42+00:00|Career Development|

Donna Goestenkors’ new book, “The Executive Medical Services Professional: What it Takes to Get to the Top” (ISBN 978-1138314603) has been published by Routledge. Co-authored with Georgia Day, “The Executive Medical Services Professional” was written to provide MSPs with the tools they need to grow their careers. “Due to the regulatory landscape, the emphasis on

COVID-19 Payer Enrollment Q & A

2020-08-19T19:10:23+00:00|Payer Enrollment|

On April 2, 2020, Team Med Global provided a complimentary webinar, “Stronger Together: Payer Enrollment COVID-19 FAQs.” During and after the webinar, attendees posed timely questions and shared their teams’ experiences during the pandemic. TMG team members Donna Goestenkors, CPMSM, EMSP, Yesenia Servin, CPMSM, and Larry DeHoyos, CPCS, PESC, respond to attendees’ questions and comments:

Spotlight: Mary Baker, DHA, CPMSM, CPCS, FMSP

2020-08-19T19:11:47+00:00|TMG Team Spotlight|

Team Med Global Guest Speaker Mary Baker, DHA, CPMSM, CPCS, FMSP, has worked in the medical staff services field, both domestically and internationally, for more than 35 years. She has served as president-elect of the Ohio Association Medical Staff Services and as a board member of Texas Society Medical Staff Management. She received a Master’s

Team Med Global Unveils Executive MSP Competency Formula and Model

2020-08-19T19:12:26+00:00|Career Development|

Team Med Global, the leader in Medical Services Professional (MSP) education, staffing, and consulting, has released its Executive MSP Competency Formula and Competency Model. According to Team Med Global President Donna Goestenkors, CPMSM, EMSP, the new formula and model reflect the skill sets required of MSPs who are at the top of their profession. “Executive

Profiles in Leadership: Teacher Christina Giles

2020-08-19T19:13:14+00:00|Profiles in Leadership|

Christina Giles was born to teach. From the time she could walk and talk, Giles played school. “The best Christmas presents my father ever gave me were a teacher’s pointer and silky chalk,” she recalls. While she attended college intending to become a French teacher, her teaching career sputtered and came to an abrupt halt.

Supercharge Your Job Search: 4 Steps to Telling Your Story

2020-08-19T19:13:57+00:00|Career Development|

By Joyce Moore, MPA, CPCS, CPMSM It’s a safe bet that, for virtually every position you’ve held, you’ve experienced the often-nauseating mix of anxiety and hope that accompanies the job application and interview process. Yet the way you approach that process speaks volumes about your preparation style. You may be like an ostrich, opting to

Smooth Landing: Reduce Stress Following Time Away


By Sherri Selesky, CPCS Your suitcase is packed, your passport is in your carry-on, you’ve checked into your flight to paradise, but something is missing. Oh, yes! You forgot to prepare for your time away from your career. Whether you’re anticipating a much-needed vacation or encountering an unexpected absence, it’s important to prepare for your

Spotlight: Jennifer Froemel, LCPC, CMHIMP

2020-08-19T19:15:28+00:00|TMG Team Spotlight|

Co-Presenter, TMG “Unstoppable!” Webinars Jennifer Froemel, LCPC, CMHIMP, is a clinical therapist who strongly believes in an integrative approach to mental and physical wellness. In 2014, she founded Innovative Counseling Partners, which works consultatively with medical, alternative, and spiritual practitioners to ensure a holistic approach that positively impacts client well-being. With nearly 30 years of

Spotlight: Wendi Stivers

2020-08-19T19:16:16+00:00|TMG Team Spotlight|

Speaker's Team Wendi Stivers has served the medical staff services industry for 12 years, first in correctional healthcare and now in the private sector. As the manager of Medical Staff Services, California Central Coast Division of Dignity Health, she specializes in hospital and ambulatory clinic credentialing and payer enrollment. In this role, Wendi provides oversight

Thrown into the Deep End: The Need for Trained Payer Enrollment Professionals

2020-08-19T19:23:10+00:00|Payer Enrollment|

By Yesenia Servin, CPMSM The ever-changing landscape of the medical staff services profession can lead to ill-defined areas of responsibility, additional assigned responsibilities, or both. When you don’t have the training or tools to do the job well, it can feel like you’ve been thrown into the deep end of the pool without knowing how

Spotlight: Joyce Moore, MPA, CPCS, CPMSM

2020-08-19T19:24:14+00:00|TMG Team Spotlight|

Speaker's Team Joyce Moore, MPA, CPCS, CPMSM, launched her medical staff services career in 2006. Hired to address the need for a newly mandated physician report card, she worked to develop BJC-Christian Hospital’s Joint Commission-compliant “Physician Report Card,” now known as the FPPE and OPPE. She has served in a variety of facilities, including large

Profiles in Leadership: Pioneer Carol Cairns

2020-08-19T19:26:08+00:00|Profiles in Leadership|

Watching her captivate an audience with anecdotes from her life, and wisdom gained from 55 years working in medical staff services, one would never guess that Carol Cairns used to break out in hives at the prospect of giving a five-minute presentation to a medical staff committee. “I’m living proof you can conquer that fear!”

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