WEBINAR WATCH

At Your Convenience

Whether you’re new to medical staff services or have worked in the field your entire career, personal and professional growth empowers you to expand your horizons and achieve your potential. Team Med Global’s on-demand webinars are designed to meet you where you are and provide you with the best practice skills and knowledge to boost your effectiveness.

Scroll down to browse TMG’s recorded webinars, or tap on a link to jump to your area of interest.

Payer Enrollment Prime
  • Apples, Oranges, and Bananas: Defining Payer Enrollment Competency
  • Tech-Tastic! Streamlining CAQH Applications
  • APP-Avalance: Payer Enrollment for Non-Physician Practitioners (available 10/10/21)
  • Solving the Puzzle: Payer Enrollment Pointers (available 11/7/21)
  • Keeping Revenue Streams Flowing: Why Payer Enrollment Matters (available 12/12/21)
  • Joining Forces: Merging Credentialing and Payer Enrollment (available 1/16/22)

$25 each or $150 for 6-part series

Sharpening Our Skills
  • Start Your Engines! Telemedicine & Credentialing by Proxy
  • Turn the Page: The New Era of Credentialing
  • Merge Ahead: Trends in Credentialing and Payer Enrollment

$25 each

Reflection & Momentum
  • Threading the Needle: Merging Credentialing and Payer Enrollment
  • Compliance: Oh, That’s What You Mean!
  • Looking Deeper: Quality Data Matters
  • Emotional Intelligence in Leadership: Why it Matters

$25 each; $69 for 4-part series

Forward Together: Learning & Thriving
  • Down to Earth: Real Talk About Credentialing Systems
  • The Sky’s the Limit: Mastering Change, Radiating Confidence
  • New Horizons: Linking Healthcare Quality to Physician Competence

$25 each; $59 for 3-part series

Riding the Wave: Leaning into Our Strengths
  • Stepping into the Light: The Power of Forgiveness
  • Perfection Rejection: Embracing Your Humanity
  • Rainy Day Realism: Diffusing Toxic Positivity in the Workplace
  • Bouncing Back: Cultivating Your Resilience
  • Collaboration Station: Becoming a Stellar Team Member
  • Roadmap to Fulfillment: Creating Your Dream Job

$25 each or $150 for 6-part series

Soaring Higher, Shining Brighter
  • Cross Generational Teamwork: Unlocking the Keys to Success
  • Technology Junction: Finding Right-Fit Solutions
  • 20/20 Hindsight: Reflections on Disaster Privileging
  • Payer Enrollment 101 & 102: Meeting You Where You Are
  • Compassionate Accountability: Meeting You Where You Are

$25 each or $79 for 5-part series

Connecting the Dots
  • Intentional Productivity: Caring for Yourself While Working Remotely
  • Peak Performance: The Future of Credentialing
  • Stronger Together: Unifying Credentialing & Payer Enrollment

$25 each; $59 for 3-part series

Merging Credentialing & Payer Enrollment
  • What’s the Difference?
  • Challenges & Opportunities
  • What’s the Plan?
  • Temperature Check

$25 each; $69 for 4-part series

Unstoppable Season 1
  • The Power of Boundaries: Setting Limits in the Workplace
  • Imagining Success: Achievement Through Mental Imagery
  • Communicate Like a Boss: Reframing Workplace Interactions
  • Power Up: 5 Strategies for Building Influence
  • Unapologetic Confidence: 7 Steps to Believing in Yourself
  • Creativity Unleashed: Thinking Outside of the box

$25 each; $99 for 6-part series

Credentialing Excellence
  • Where Do I Fit In?
  • Credentialing: Oh, That’s What You Mean!
  • COVID-19: Ready to Adapt to Rules Changes
  • Where’s My Risk Management Hat?
  • Let’s Solve the Standards Puzzle!
  • Ready, Set, Evaluate!
  • It’s Your Turn!

$25 each; $119 for 7-part series

Breaking New Ground
  • Peak Performance: Credentialing Best Practices
  • Countdown to Cooperation: Top 10 Payer Enrollment & Credentialing Solutions

$25 each; $39 for 2-part series

Personal & Professional Development
  • Emotional Intelligence in Leadership: Why it Matters + Tame the Confusion: Working with the Non-Physician Practitioner
  • Career Catalyst: Develop Your LinkedIn Profile
  • Rebound Stronger: Recovering from Your Certification Exam
  • Sowing Seeds: Blossom in Your Workplace

$25 each

Dealing with COVID
  • Righting the Ship: Successfully Navigating COVID-19
  • Stronger Together: Payer Enrollment COVID-19 FAQS

$25 each

PAYER ENROLLMENT PRIME

Payer Enrollment Prime 2

Tech-Tastic! Streamlining CAQH Applications

The Council for Affordable Quality Healthcare database is the cornerstone of payer enrollment, with nine out of ten private insurers using CAQH for certain provider types. Yet, incomplete CAQH applications delay enrollment and have an immediate impact on an organization’s bottom line. Discover processes designed to increase CAQH efficiencies and utilization, and to fast-track reimbursements.

Presented by Donna Goestenkors and Larry DeHoyos. 1 Hour. Recorded 9/7/21

Buy Now – $25

Payer Enrollment Prime 1

Apples, Oranges, and Bananas: Defining Payer Enrollment Competency

“Many of us consider ourselves to be payer enrollment specialists, but what does payer enrollment competency really mean? TMG provides an overview of Executive Payer Enrollment Competency Model, and outlines TMG’s Executive Payer Enrollment Professional education program.

Presented by Donna Goestenkors and Yesenia Servin. 1 Hour. Recorded 8/3/21

Buy Now – $25

SHARPENING OUR SKILLS

Sharpening Our Skills 1

Start Your Engines! Telemedicine & Credentialing by Proxy

Telemedicine providers may never set foot in a facility, yet they’re held to the same standards as onsite physicians. Rev up your knowledge of Medicare CoPs and other telemedicine accreditation standards, and learn how to onramp telemedicine credentialing and privileging into existing processes.

Presented by Donna Goestenkors and Rachelle Silva. 1 Hour. Recorded 4/29/21

Buy Now – $25

Sharpening Our Skills 2

Turn the Page: The New Era of Credentialing

Credentialing is the cornerstone of patient safety. It’s also an ever-evolving field. Your credentialing journey begins with the basics and ends with the cutting-edge challenges destined to chart the future course of the industry. After building a foundation of credentialing verification basics, real-life scenarios illustrate how to navigate the nuances of interacting with stakeholders. Discover hot topics like telemedicine, locum tenens, and delegated credentialing.

Presented by Donna Goestenkors and Maya Royal. 1 Hour. Recorded 7/28/21

Buy Now – $25

Sharpening Our Skills 3

Merge Ahead: Trends in Credentialing and Payer Enrollment

Integrating payer enrollment and credentialing functions continues to gain momentum as consolidation efforts and mergers and acquisitions exponentially increase. Explore the implications of this new frontier, and get up to speed on understanding the big picture and nuances of credentialing and payer enrollment. Presented by Donna Goestenkors and Nicole Keller. 1 Hour. Recorded 9/14/21

Presented by Donna Goestenkors and Nicole Keller. 1 Hour. Recorded 9/14/21

Buy Now – $25

REFLECTION & MOMENTUM

Reflection & Momentum
Episode 1

Threading the Needle: Merging Credentialing and Payer Enrollment

The trend toward integrating payer enrollment and credentialing functions continues to gain momentum, leaving many MSPs in the dark. Discover this new frontier and the implications for the Medical Staff Services Professional. Then, follow the industry’s only Payer Enrollment Process Model to begin to build or validate the efficiency of your practice when enrolling practitioners in federal, state, and commercial plans.

Presented by Donna Goestenkors and Yesenia Servin. 1 Hour. Recorded 4/7/21

Buy Now – $25

Reflection & Momentum
Episode 2

Compliance: Oh, That’s What You Mean!

Credentialing practices and operational functions vary by environment, and it can be hard to sort out the alphabet soup of accreditation bodies. Decipher credentialing terminology and reveal credentialing differences in hospitals, managed care, practice management, and credentials verification organizations.

Presented by Donna Goestenkors and Rachelle Silva. 1 Hour. Recorded 4/14/21

Buy Now – $25

Reflection & Momentum
Episode 3

Looking Deeper: Quality Data Matters

Practitioner performance is increasingly tied to healthcare quality data and both impact an organization’s revenue streams. This means that physician performance metrics are more than a credentialing tool. Explore how the management of performance information is being used to advance patient care and increase reimbursements.

Presented by Donna Goestenkors and Nicole Keller. 1 Hour. Recorded 4/21/21

Buy Now – $25

Reflection & Momentum
Episode 4

Emotional Intelligence in Leadership: Why it Matters

Great leadership is built on a foundation of authenticity, compassion, and strong boundaries. Navigating your emotional landscape is fundamental to your leadership success. Learn to develop the skills that help you connect with others, improve your communication, and maintain your resilience.

Presented by Donna Goestenkors and Stephanie Russell. 1 Hour. Recorded 4/28/21

Buy Now – $25

FORWARD TOGETHER: LEARNING & THRIVING

Forward Together
Episode 1

Down to Earth: Real Talk About Credentialing Systems

While the healthcare system is relentlessly advancing and evolving, credentialing systems can remain mired in the Stone Age. Explore a new era of credentialing, one in which redesigned systems create efficiencies that deliver value throughout the organization.

Presented by Donna Goestenkors & Larry DeHoyos. 1 Hour. Recorded 1/20/21

Buy Now – $25

Forward Together
Episode 2

The Sky’s the Limit: Mastering Change, Radiating Confidence

The most successful MSPs are those who can readily adapt to change. Flexibility and versatility are key to opening doors of opportunity. Learn how to develop the mindset that allows you to navigate evolving work environments, communicate effectively, and lead with confidence.

Presented by Donna Goestenkors and Nicole Keller. 1 Hour. Recorded 3/17/21

Buy Now – $25

Forward Together
Episode 3

New Horizons: Linking Healthcare Quality to Physician Competence

As healthcare quality data is increasingly tied to an organization’s revenue streams, MSPs must move beyond viewing physician performance solely as a credentialing tool. Explore the connections between credentialing and healthcare quality, along with the implications for the future of the MSP profession.

Presented by Nicole Keller. 1 Hour. Recorded 5/19/21

Buy Now – $25

RIDING THE WAVE: LEANING INTO OUR STRENGTHS

Unstoppable Season 2
Episode 1

Perfection Rejection: Embracing Your Humanity

We strive to do our best, yet a yearning for perfection can lead to paralysis, burnout, and even shame. When we give ourselves the grace to make mistakes, we become happier and more productive. Learn how to let go of perfectionism and embrace your humanity.

Presented by Donna Goestenkors & Jennifer Froemel. 1 Hour. Recorded 3/10/21

Buy Now – $25

Unstoppable Season 2
Episode 2

Stepping into the Light: The Power of Forgiveness

Virtually everyone has felt wronged by a coworker. Yet holding onto anger and resentment can undermine our effectiveness and prevent us from fulfilling our career goals. Learn why forgiving doesn’t mean forgetting, and how to implement forgiveness in a way that will enable you to live your best life.

Presented by Donna Goestenkors & Jennifer Froemel. 1 Hour. Recorded 2/10/21

Buy Now – $25

Unstoppable Season 2
Episode 3

Rainy Day Realism: Diffusing Toxic Positivity in the Workplace

A sunny attitude supports productivity and creativity, but relentless positivity can turn toxic when it glosses over real challenges. Learn how to develop a reality-based outlook that supports workplace authenticity and decisive action.

Presented by Donna Goestenkors and Jennifer Froemel. 1 Hour. Recorded 4/13/21

Buy Now – $25

Unstoppable Season 2
Episode 4

Bouncing Back: Cultivating Your Resilience

Setbacks are difficult, but you can bounce back – sometimes in unexpected ways. Explore how to develop resilience, the skill that prevents you from getting stuck and propels you to the next opportunity. Then, learn how to create your personal plan for thriving in the face of workplace stressors.

Presented by Donna Goestenkors & Jennifer Froemel. 1 Hour. Recorded 5/12/21

Buy Now – $25

Unstoppable Season 2
Episode 5

Collaboration Station: Becoming a Stellar Team Member

Collaboration is key to workplace effectiveness, yet mastering teamwork requires skill and practice. Discover 7 characteristics of highly effective collaborators and how to boost your skills to expand your role as a trusted team member.

Presented by Donna Goestenkors & Jennifer Froemel. 1 Hour. Recorded 6/9/21

Buy Now – $25

Unstoppable Season 2
Episode 6

Roadmap to Fulfillment: Creating Your Dream Job

Whether you feel boxed in at your current job or simply long to stretch your wings, you have the power to create your dream job. Visualization, mentorship, and self-confidence are three of the stepping stones to success. Discover a roadmap for identifying – and landing – the position you desire.

Presented by Donna Goestenkors & Jennifer Froemel. 1 Hour. Recorded 8/18/21

Buy Now – $25

SOARING HIGHER, SHINING BRIGHTER

Soaring Higher, Shining Brighter
Episode 1

Cross-Generational Teamwork: Unlocking the Keys to Success

Each generation has its own values, language, and priorities. Understand generational characteristics, unpack hidden biases, and leverage the unique perspectives of each generation leads to increased trust, better communication, and greater team success.

Presented by Donna Goestenkors & Stephanie Russell. 1 Hour. Recorded 11/12/20

Buy Now – $25

Soaring Higher, Shining Brighter
Episode 2

Technology Junction: Finding the Right-Fit Solutions

Technology can streamline processes designed to meet standards and improve workflow, or it can create roadblocks to success. Understand the purpose of technological tools and the indicators for effective implementation that are key to unlocking technology’s potential.

Presented by Donna Goestenkors & Jennifer Cloud. 1 Hour. Recorded 12/10/20

Buy Now – $25

Soaring Higher, Shining Brighter
Episode 3

20/20 Hindsight: Reflections on Disaster Privileging

The COVID-19 pandemic has been a wild ride. MSPs have had to draw upon their knowledge and experience – and that of their colleagues – to navigate a stormy sea of new privileging guidelines and regulations. Lessons learned during the pandemic can lead to process improvements during the “new normal.”

Presented by Donna Goestenkors & Nicole Keller. 1 Hour. Recorded 1/4/21

Buy Now – $25

Soaring Higher, Shining Brighter
Episode 4

Payer Enrollment 101 & 201: Meeting You Where You Are

Timely payer enrollment is critical to an organization’s revenue stream, but staff members newly tasked with the payer enrollment function often don’t know where to turn. Those experienced in payer enrollment already know the basics, but need to stay abreast of emerging issues.

Presented by Lisa Deterding & Yesenia Servin. 1 Hour. Recorded 2/11/21

Buy Now – $25

Soaring Higher, Shining Brighter
Episode 5

Compassionate Accountability: Achieving Excellence with Heart

Communication is central to virtually every task an MSP performs. Connecting to others with authenticity and compassion – especially when confronting bad behavior – allows you to maintain inner balance. Learn how to cultivate emotional intelligence that will serve you on the job and in the world.

Presented by Donna Goestenkors and Stephanie Russell. 1 Hour. Recorded 3/11/21

Buy Now – $25

CONNECTING THE DOTS

Connecting the Dots
Episode 1

Intentional Productivity: Caring for Yourself While Working Remotely

Working remotely poses a host of personal and professional challenges that can leave us feeling less productive and more adrift. Map out strategies designed to help you thrive while working from home. Discover how self-care translates to increased effectiveness in every aspect of your life.

Presented by Donna Goestenkors & Stephanie Russell. 2 Hours. Recorded 12/16/20

Buy Now – $25

Connecting the Dots
Episode 2

Peak Performance: The Future of Credentialing

Credentialing is the cornerstone of patient safety. It’s also an ever-evolving field. Join in on a credentialing journey that begins with the basics and ends with the cutting-edge challenges destined to chart the future course of the industry. It’s a trek you won’t want to miss.

Presented by Donna Goestenkors, Nicole Keller & Stephanie Russell. 2 Hours. Recorded 1/26/21

Buy Now – $25

Connecting the Dots
Episode 3

Stronger Together: Unifying Credentialing and Payer Enrollment

Increasingly, healthcare organizations are combining payer enrollment and credentialing. This integration is occurring in environments ranging from hospital systems to managed care, often as a result of organizational mergers and acquisitions or departmental consolidations. Explore this exciting frontier!

Presented by Donna Goestenkors, Nicole Keller & Stephanie Russell. 2 Hours. Recorded 2/16/21

Buy Now – $25

MERGING CREDENTIALING & PAYER ENROLLMENT

Merging Credentialing & Payer Enrollment
Episode 1

What’s the Difference?

Explore the unique functions of credentialing and payer enrollment, along with the parallels. Then, identify ways to collaborate. Finally, pinpoint the skills that are transferable from one area of responsibility to the other.

Presented by Donna Goestenkors, Larry DeHoyos & Yesenia Servin. 1 Hour. Recorded 5/8/20

Buy Now – $25

Merging Credentialing & Payer Enrollment
Episode 2

Challenges & Opportunities

Merging credentialing and payer enrollment presents both challenges and opportunities. Understand potential conflicts and develop actionable strategies that mitigate challenges, then identify advantages to merging functions. Finally, delve into technological solutions that can ease the transition.

Presented by Donna Goestenkors, Larry DeHoyos & Yesenia Servin. 1 Hour. Recorded 6/12/20

Buy Now – $25

Merging Credentialing & Payer Enrollment
Episode 3

What’s the Plan?

A robust implementation plan is key to merging credentialing, payer enrollment, billing, and contracting. Discover how to integrate Team Med Global’s payer enrollment model into enrollment best practices, as well as benchmarks to include in a transition blueprint.

Presented by Donna Goestenkors, Larry DeHoyos & Yesenia Servin. 1 Hour. Recorded on 7/10/20

Buy Now – $25

Merging Credentialing & Payer Enrollment
Episode 4

Temperature Check

It’s critical to evaluate the effectiveness of credentialing and payer enrollment integration. Learn the formula for avoiding duplicative effort, ensuring cost reduction, and maximizing reimbursement. Finally, discover key reporting components for internal stakeholders.

Presented by Nicole Keller, Larry DeHoyos & Yesenia Servin. 1 Hour. Recorded 8/14/20

Buy Now – $25

UNSTOPPABLE SEASON 1

Unstoppable Season 1
Episode 1

The Power of Boundaries: Setting Limits in the Workplace

Our values inform the limits we set with others, but unequal power dynamics and unrealistic expectations in the workplace can keep us from speaking our truth. Learn how to identify, develop, communicate, and maintain effective boundaries on the job.

Presented by Donna Goestenkors & Jennifer Froemel. 1 Hour. Recorded 3/11/20

Buy Now – $25

Unstoppable Season 1
Episode 2

Imagining Success: Achievement Through Mental Imagery

Studies of the brain have demonstrated the connection between visualization and performance. Mental imagery can increase motivation, boost confidence, and accelerate efficacy. Discover the theory and practice of using mental imagery to set and achieve goals.

Presented by Donna Goestenkors & Jennifer Froemel. 1 Hour. Recorded 4/8/20

Buy Now – $25

Unstoppable Season 1
Episode 3

Communicate Like a Boss: Reframing Workplace Interactions

Our communication style speaks volumes about how we perceive our value in the workplace. When you move from deference to strength in emailing and speaking – while remaining respectful – you’ll command respect. Discover how to increase your effectiveness by reframing your communications.

Presented by Yesenia Servin & Jennifer Froemel. 1 Hour. Recorded 5/13/20

Buy Now – $25

Unstoppable Season 1
Episode 4

Power Up: 5 Strategies for Building Influence

Authority and influence fuel career advancement and drive team success. Cultivating those qualities makes you more credible and effective. Learn strategies for building trust, exhibiting reliability, and demonstrating flexibility – the building blocks of influence.

Presented by Donna Goestenkors & Jennifer Froemel. 1 Hour. Recorded 6/10/20

Buy Now – $25

Unstoppable Season 1
Episode 5

Unapologetic Confidence: 7 Steps to Believing in Yourself

Our lived experience informs – and sometimes defines – our confidence level. Yet we have the ability to tap into our power and believe in our abilities. Discover 7 steps you can take to boost your self-confidence and increase your effectiveness at and outside of work.

Presented by Donna Goestenkors & Jennifer Froemel. 1 Hour. Recorded 7/8/20

Buy Now – $25

Unstoppable Season 1
Episode 6

Creativity Unleashed: Thinking Outside of the Box

Tapping into our creativity – whether in processes, team interactions, or mentoring – leads to novel perceptions, ideas, and solutions. Discover a roadmap for accessing 8 types of creative intelligence and applying creativity on the job.

Presented by Donna Goestenkors & Jennifer Froemel. 1 Hour. Recorded 8/12/20

Buy Now – $25

CREDENTIALING EXCELLENCE

Credentialing Excellence
Episode 1

Where Do I Fit In?

Explore today’s healthcare landscape and the evolving role of the MSP in this introduction to Medical Staff Services.

Presented by Donna Goestenkors & Yesenia Servin. 1 Hour. Recorded 3/18/20

Buy Now – $25

Credentialing Excellence
Episode 2

Credentialing: Oh, That’s What You Mean!

Credentialing practices vary by environment. Unpack industry terminology and examine credentialing differences in hospitals, managed care, practice management, and credentials verification organizations.

Presented by Donna Goestenkors & Patty Clark. 1 Hour. Recorded 4/1/20

Buy Now – $25

Credentialing Excellence
Episode 3

COVID-19: Ready to Adapt to Rules Changes

COVID-19 is turning credentialing upside down and everyone is experiencing information overload. Tap into the most critical credentialing rule modifications so that you can work quickly and accurately.

Presented by Donna Goestenkors & Larry DeHoyos. 1 Hour. Recorded 4/15/20

Buy Now – $25

Credentialing Excellence
Episode 4

Where’s My Risk Management Hat?

Credentialing helps to ensure patient safety, but it’s also a mechanism for mitigating legal risk. Discover jaw-dropping legal cases that go to the heart of credentialing and the ways in which the MSP can further organizational risk management goals.

Presented by Donna Goestenkors & Leslie Foltz. 1 Hour. Recorded 5/6/20

Buy Now – $25

Credentialing Excellence
Episode 5

Let’s Solve the Standards Puzzle!

It’s a challenge to thread the CCVS needle using NCQA standards. Gather proven methodologies for verification practices and sources for appointment, reappointment, and clinical privileges.

Presented by Donna Goestenkors & Leslie Foltz. 1 Hour. Recorded 5/20/20

Buy Now – $25

Credentialing Excellence
Episode 6

Ready, Set, Evaluate!

Navigate the maze of professional evaluations and performance improvement by understanding the roles of FPPE, OPPE, peer review, and behavior evaluations. Learn how to develop collaborative processes that collect meaningful data, streamline privileging, and contribute to patient safety.

Presented by Donna Goestenkors & Nicole Keller. 1 Hour. Recorded 6/3/20

Buy Now – $25

Credentialing Excellence
Episode 7

It’s Your Turn!

The TMG Team takes questions.

Presented by Donna Goestenkors, Larry DeHoyos, Nicole Keller, Stephanie Russell & Yesenia Servin. 1 Hour. Recorded 7/17/20

Buy Now – $25

BREAKING NEW GROUND

Breaking New Ground
Episode 1

Peak Performance: Credentialing Best Practices

Credentialing is the cornerstone of patient safety. It’s also an ever-evolving field. Donna and Stephanie will take you on a credentialing journey that begins with the basics and ends with the cutting-edge challenges destined to chart the future course of the industry. Construct a foundational understanding of credentialing structures, processes, and outcomes, and build in the nuances of telemedicine, locum tenens, and delegated credentialing. The tools you acquire are sure to boost your effectiveness now and in the future.

Presented by Donna Goestenkors. 2 Hours. Recorded 5/13/20

Buy Now – $25

Breaking New Ground
Episode 2

Countdown to Cooperation: Top 10 Payer Enrollment & Credentialing Solutions

MSPs are the gatekeepers of patient safety and payer enrollment specialists are the gatekeepers of revenue management. During this introduction to payer enrollment, discover how to create synergy between those responsible for the credentialing process and those responsible for payer enrollment to more effectively achieve organizational goals. Then, gain insight into the top ten payer enrollment challenges and solutions.

Presented by Donna Goestenkors. 2 Hours. Recorded 5/13/20

Buy Now – $25

PERSONAL & PROFESSIONAL DEVELOPMENT

Personal & Professional Development 1

Emotional Intelligence in Leadership + Working with APPs

Two fantastic webinars back-to-back for 3-1/2 hours of educational excellence: “Emotional Intelligence in Leadership: Why it Matters” + “Tame the Confusion: Working with the Non-Physician Practitioner.”

Presented by Donna Goestenkors & Yesenia Servin. 3.5 Hours. Recorded 10/16/20

Buy Now – $25

Personal & Professional Development 2

Career Catalyst: Develop Your LinkedIn Profile

LinkedIn is more than a social network. It’s a career catalyst. Yet many MSPs aren’t leveraging the power of LinkedIn to grow their networks and advance their professional goals. This hands-on webinar will jumpstart your LinkedIn profile. By the end of the webinar, you’ll have the tools you need to launch or strengthen your profile and understand how to connect with MSPs and other professionals on the platform.

Presented by Donna Goestenkors & Sally Smith. 1 Hour. Recorded 6/24/20

Buy Now – $25

Personal & Professional Development 3

Rebound Stronger: Recovering from Your Certification Exam

If you took the CPMSM or CPCS exam and didn’t achieve the results you hoped for, you’re not alone. Learn how to reframe your experience, highlight the insights you gained, and develop your future plans. Understand what may have tripped you up and how to create a clear path forward.

Presented by Donna Goestenkors & Jennifer Froemel. 1 Hour. Recorded 2/23/21

Buy Now – $25

Personal & Professional Development 4

Sowing Seeds: Blossom in Your Workplace

The myriad hurdles and pressures that MSPs face can create a survival mindset. Discover steps that enable you to move from surviving to thriving in the workplace. From self-care and on-the-job communication strategies to mastering emotions and cultivating compassion, this roadmap will guide you toward achieving the career fulfillment you deserve.

Presented by Donna Goestenkors & Stephanie Russell. 1 Hour. Recorded 8/12/20

Buy Now – $25

Personal & Professional Development 5

Scaling the Summit: Conquering Test Anxiety

Everyone has a case of nerves when preparing for the CPMSM or CPCS exam. But it’s important not to let test anxiety paralyze you and jeopardize your success. Discover a roadmap for conquering test anxiety and proven techniques to reach the finish line.

Presented by Donna Goestenkors and Tami West. 1 Hour. Recorded 3/29/21

Buy Now – $25

DEALING WITH COVID

Dealing with Covid 1

Righting the Ship: Successfully Navigating COVID-19

COVID-19 has turned Medical Staff Services – especially credentialing and payer enrollment – into a rolling ocean of information. It’s critical to tap into the most critical credentialing and enrollment rule modifications and find the nuggets that allow you to work quickly and accurately. Learn how to adapt rule changes into your practice structures. Get an insider’s view on how this virus continues to impact the personal and professional lives of MSPs.

Presented by Donna Goestenkors & Larry DeHoyos. 1 Hour. Recorded 7/23/20

Buy Now – $25

Dealing with Covid 2

Stronger Together: Payer Enrollment COVID-19 FAQs

COVID-19 has caused many practices and health systems to scramble, rushing to find new ways to care for patients while also maintaining revenue streams. Against this backdrop, payer enrollment specialists are bracing themselves for claims that will hit the clearinghouses and bounce back. In the face of information overload, it can be hard to know where to turn for answers.

Presented by Donna Goestenkors, Larry DeHoyos & Yesenia Servin. 1 Hour. Recorded 4/2/20

Buy Now – $25