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COVID Demands More of MSPs

2020-12-01T23:42:26+00:00|Personal Development|

My work as a healthcare consultant often involves collaborating with organizations to streamline processes, implement technological solutions, and reconfigure accountability structures to create efficiencies. In other words, I help organizations do more with less. In 2020, however, “doing more with less” has taken on new meaning. This year’s COVID pandemic is the black swan event

Profiles in Leadership: Jodi Schirling Builds Strong Foundations

2020-11-17T23:00:07+00:00|Profiles in Leadership|

Jodi Schirling was a newlywed when she began working in medical records in 1977. Within a year, she’d had a baby and had taken on a part-time medical staff secretary position that was also in its infancy. “Back then, we didn’t have many resources,” Schirling recalls. “We didn’t even have credentials files for doctors.” But

Inquiring Minds Want to Know… The 411 on Telemedicine


In August and September, Team Med Global’s Donna Goestenkors, CPMSM, EMSP, and Rachelle Silva, BS, CPCS, CPMSM, joined forces with symplr to present “Off the Hook: Reining in Telemedicine Challenges.” Given that COVID-19 has led to an exponential increase in the use of telemedicine around the U.S., it’s no surprise that the more than 1,000

Spotlight: Maggie Wilkerson, CPCS

2020-10-21T18:43:02+00:00|TMG Team Spotlight|

The seeds of Maggie Wilkerson’s career trajectory were planted with an A.S. in medical transcription. From there, she blossomed in her role as Medical Staff Specialist responsible for credentialing more than 400 multi-specialty hospital providers at a Decatur, IL hospital. Having earned her CPCS credential, Maggie moved to a Rockford hospital, where she served as

Lorraine Kress, CPCS

2020-10-06T21:56:26+00:00|TMG Team Spotlight|

Lorraine Kress, CPCS, lends her expertise and wisdom to Team Med Global as a subject matter expert in credentialing. For more than a dozen years, Lorraine has tackled positions of increasing responsibility within Medical Staff Services. From her start as a Medical Staff Coordinator, Lorraine’s specialty is working as a Credentialing Specialist in interim positions.

Profiles in Leadership: Vicki Searcy Takes the Reins

2020-09-06T04:08:40+00:00|Profiles in Leadership|

Like most who entered medical staff services in the early 1980s, Vicki Searcy found the profession by accident. “I was a woman working in a man’s world, doing institutional research at the University of Arkansas,” she recalls. “I was never going to be given the opportunity to further my career.” Taking the reins – and

Payer Enrollment Staffing is Sorely Lacking, Team Med Global Survey Finds

2020-09-06T03:56:43+00:00|Payer Enrollment|

Team Med Global released the results of the organization’s Payer Enrollment Staffing Survey, which was designed to determine the state of payer enrollment staffing in the healthcare industry. The results were sobering, with fully 52% of respondents stating that their organization’s payer enrollment staffing levels were insufficient. According to Team Med Global President Donna Goestenkors,

All Aboard! Jump onto the High-Speed Healthcare Train

2020-09-07T17:12:33+00:00|Medical Staff Services Department|

By Bonnie Conley, CPCS, Director Medical Staff Services, Medical City North Hills When I was invited to write an article for Team Med Global, I recalled an article I wrote in 1996. It seems we are once again at the same crossroads I addressed then, in “Don’t Get Left Behind...Broaden Your Scope.” At that time,

Profiles in Leadership: Cindy Gassiot Paved the Way

2020-08-19T19:01:17+00:00|Profiles in Leadership|

More than one whirlwind hit Corpus Christi, Texas, in 1970. In early August, Hurricane Celia slammed into the coastal city. That same year, Cindy Gassiot, CPMSM, CPCS, began working as the medical staff secretary for a Corpus Christi teaching hospital. Little did she know that she would soon take the medical services profession by storm.

Spotlight: Sandy Holtzscher

2020-08-19T19:01:41+00:00|TMG Team Spotlight|

TMG Graphic Designer Sandy Holtzscher has more than 30 years of experience in graphic design. Since graduating from Southern Illinois University, Sandy spent 18 years as the associate creative director for a St. Louis advertising agency. While there, she worked as the conceptor, brand strategist, designer, and production person for all of the agency’s projects.

Spotlight: Cathy Dinschel, CPCS, CPMSM

2020-08-19T19:02:11+00:00|TMG Team Spotlight|

TMG University Payer Enrollment Team Cathy Dinschel, CPCS, CPMSM, lends her expertise to TMG University as a member of the Payer Enrollment team. She began working in the medical field in 1978 as a high school senior. Over the course of her career, she has served in virtually every non-clinical position available, and currently works

Spotlight: Mark Goestenkors, MBA

2020-08-19T19:02:33+00:00|TMG Team Spotlight|

TMG Chief Financial Officer With an undergraduate degree in Accounting & Finance from Bradley University and an MBA in Finance from Southern Illinois University, TMG Chief Financial Officer Mark Goestenkors couldn’t be better positioned to oversee and optimize the organization’s financial health. Mark’s corporate career highlights include 18 years as the CFO of Wetterau Builders,

Race to the Top: Why MSPs Should Set Their Sights on Certification

2020-08-19T19:00:40+00:00|Career Development|

By Yesenia Servin, CPMSM The demands of the healthcare industry require that professionals become lifelong learners. This is part of the reason why MSPs, who are known overachievers in the best sense of the word, are attracted to the field. There is always more to learn and room to grow. Unfortunately, when compared to other

TMG Launches “Bold, Brave, and Brilliant: TMG Leadership Success Book Club”

2020-08-19T19:03:26+00:00|Career Development|

Team Med Global has announced the launch of “Bold, Brave, and Brilliant: TMG Leadership Success Book Club.” The brainchild of TMG President Donna Goestenkors, this first-of-its-kind book club is designed to explore and cultivate leadership qualities in MSPs, payer enrollment specialists, practice managers, credentialing specialists, and others in the field. “Over the course of my

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