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Profiles in Leadership: Vicki Searcy Takes the Reins

2020-09-06T04:08:40+00:00|Profiles in Leadership|

Like most who entered medical staff services in the early 1980s, Vicki Searcy found the profession by accident. “I was a woman working in a man’s world, doing institutional research at the University of Arkansas,” she recalls. “I was never going to be given the opportunity to further my career.” Taking the reins – and

Payer Enrollment Staffing is Sorely Lacking, Team Med Global Survey Finds

2020-09-06T03:56:43+00:00|Payer Enrollment|

Team Med Global released the results of the organization’s Payer Enrollment Staffing Survey, which was designed to determine the state of payer enrollment staffing in the healthcare industry. The results were sobering, with fully 52% of respondents stating that their organization’s payer enrollment staffing levels were insufficient. According to Team Med Global President Donna Goestenkors,

All Aboard! Jump onto the High-Speed Healthcare Train

2020-09-07T17:12:33+00:00|Medical Staff Services Department|

By Bonnie Conley, CPCS, Director Medical Staff Services, Medical City North Hills When I was invited to write an article for Team Med Global, I recalled an article I wrote in 1996. It seems we are once again at the same crossroads I addressed then, in “Don’t Get Left Behind...Broaden Your Scope.” At that time,

Profiles in Leadership: Cindy Gassiot Paved the Way

2020-08-19T19:01:17+00:00|Profiles in Leadership|

More than one whirlwind hit Corpus Christi, Texas, in 1970. In early August, Hurricane Celia slammed into the coastal city. That same year, Cindy Gassiot, CPMSM, CPCS, began working as the medical staff secretary for a Corpus Christi teaching hospital. Little did she know that she would soon take the medical services profession by storm.

Spotlight: Sandy Holtzscher

2020-08-19T19:01:41+00:00|TMG Team Spotlight|

TMG Graphic Designer Sandy Holtzscher has more than 30 years of experience in graphic design. Since graduating from Southern Illinois University, Sandy spent 18 years as the associate creative director for a St. Louis advertising agency. While there, she worked as the conceptor, brand strategist, designer, and production person for all of the agency’s projects.

Spotlight: Cathy Dinschel, CPCS, CPMSM

2020-08-19T19:02:11+00:00|TMG Team Spotlight|

TMG University Payer Enrollment Team Cathy Dinschel, CPCS, CPMSM, lends her expertise to TMG University as a member of the Payer Enrollment team. She began working in the medical field in 1978 as a high school senior. Over the course of her career, she has served in virtually every non-clinical position available, and currently works

Spotlight: Mark Goestenkors, MBA

2020-08-19T19:02:33+00:00|TMG Team Spotlight|

TMG Chief Financial Officer With an undergraduate degree in Accounting & Finance from Bradley University and an MBA in Finance from Southern Illinois University, TMG Chief Financial Officer Mark Goestenkors couldn’t be better positioned to oversee and optimize the organization’s financial health. Mark’s corporate career highlights include 18 years as the CFO of Wetterau Builders,

Race to the Top: Why MSPs Should Set Their Sights on Certification

2020-08-19T19:00:40+00:00|Career Development|

By Yesenia Servin, CPMSM The demands of the healthcare industry require that professionals become lifelong learners. This is part of the reason why MSPs, who are known overachievers in the best sense of the word, are attracted to the field. There is always more to learn and room to grow. Unfortunately, when compared to other

TMG Launches “Bold, Brave, and Brilliant: TMG Leadership Success Book Club”

2020-08-19T19:03:26+00:00|Career Development|

Team Med Global has announced the launch of “Bold, Brave, and Brilliant: TMG Leadership Success Book Club.” The brainchild of TMG President Donna Goestenkors, this first-of-its-kind book club is designed to explore and cultivate leadership qualities in MSPs, payer enrollment specialists, practice managers, credentialing specialists, and others in the field. “Over the course of my

Spotlight: Amy Wilkinson

2020-08-19T19:06:08+00:00|TMG Team Spotlight|

TMG University Subject Matter Expert Amy Wilkinson lends her knowledge and experience to TMG University as a subject matter expert in payer enrollment. After ten years spent as a medical assistant for an internal medicine practice, Amy moved to claims billing, collections, and reimbursement. Since then, she’s worked as a Credentialing Coordinator, Credentialing Supervisor, Manager

Navigating the World of Working Remotely

2020-08-19T19:07:04+00:00|Career Development|

On April 23, 2020, Team Med Global President Donna Goestenkors and symplr teamed up to present “Mapping Your Journey: Productivity & Self-Care While Working Remotely.” What follows is a narrative of the topic, along with a link to the slide deck used during the presentation. The world is topsy-turvy. Our worries – about ourselves, our

5 Best Practices for Hospital Credentialing


By Leslie Foltz, BS, CPCS, CPMSM Hospital credentialing policies outline the application and privileging requirements and criteria and procedures. Credentialing processes explain how information is gathered to provide information for review and decision making by department chairs, committees, and the governing body. The five best practices listed below - claims history, professional references, performance evaluations,

Spotlight: Rachelle Silva, BS, CPMSM, CPCS

2020-08-19T19:08:48+00:00|TMG Team Spotlight|

TMG University Team Lead Rachelle Silva, BS, CPMSM, CPCS, has worked in the healthcare industry for 32 years, 23 of which have been in the medical services profession in both the hospital and managed care environments. She has worked for the last 15 years for MultiPlan, Inc. as an auditor in their delegated credentialing department.

Donna Goestenkors’ “The Executive Medal Services Professional” Hits Bookstores

2020-08-19T19:09:42+00:00|Career Development|

Donna Goestenkors’ new book, “The Executive Medical Services Professional: What it Takes to Get to the Top” (ISBN 978-1138314603) has been published by Routledge. Co-authored with Georgia Day, “The Executive Medical Services Professional” was written to provide MSPs with the tools they need to grow their careers. “Due to the regulatory landscape, the emphasis on

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