Team Med Global has unveiled the first-of-its-kind Executive Payer Enrollment Professional Competency Model. According to Team Med Global President Donna Goestenkors, CPMSM, EMSP, the model reflects the skill sets required of payer enrollment specialists who are at the top of their field. “Executive Payer Enrollment Professionals exhibit the expertise, effectiveness, and impact that deliver value to their organizations,” she said. “When all of the elements are in place, they are also able to maximize their career opportunities.”

The Executive Payer Enrollment Competency Formula devised by Team Med Global is straightforward: Knowledge + Skill + Impact = Competence. “We define knowledge as the expertise that payer enrollment specialists use to maximize revenue,” said Goestenkors. “This includes everything from CAQH and delegation to government, commercial, and everything in between.” Goestenkors notes that a payer enrollment specialist’s skill is their personal effectiveness on the job, and incorporates everything from analytical thinking and relationship management to emotional intelligence and the ability to negotiate.

“A payer enrollment specialist’s impact is reflected in the upward trajectory of their careers,” Goestenkors said. “When they have achieved competence, the sky is truly the limit.”