As MSPs, we pride ourselves on our grace under fire, our attention to detail, and our ability to serve a multitude of stakeholders. Given our integral role in the healthcare delivery system, it’s worthwhile to take a step back and reflect upon the “P” in MSP: what it means to be professional within medical staff
In early October, Team Med Global held the virtual event, “Conceptualize, Visualize, Actualize: A TMG Think Tank.” MSPs from around the country gathered to reimagine Medical Staff Services. Using insightful prompts, breakout rooms, and virtual whiteboards, the Think Tank tapped into participants’ experience and creativity to envision opportunities for Medical Staff Services to evolve to
When Team Med Global surveyed MSPs and PEPs regarding which project management platforms they used in their work, the results were surprising, given that project management tools are growing in popularity for the Medical Staff Services industry: 30% None 20% Microsoft Teams 10% Asana 10% Smartsheet 10% TargetProcess 10% Teamwork 10% Trello Three in ten
In July 2022, Team Med Global surveyed payer enrollment professionals about their job titles, the departments they work in, and those to whom they report. Here’s how they responded: 47% Credentialing Coordinator/Specialist 21% Provider Enrollment Manager/Supervisor 11% Provider Enrollment Specialist/Analyst 5% Medicare Enrollment Specialist 5% Supervisor of Credentialing 11% Other Department 21% Billing 21% Credentialing
Hadley Domnick’s career reflects her commitment to people. With a B.S. in Psychology from Southern Illinois University Edwardsville, Hadley went to Edward Jones, where she provided world-class customer service to branches around the country. She then moved to a company that provided behavioral healthcare, where she trained physicians across the U.S. to use EHR systems,
We asked MSPs to tell us who’s responsible for ensuring that all aspects of the board action process are completed to meet compliance expectations. The board action process includes: Preparing the board letter Updating the credentialing system Updating privileges Placing all of the collected documentation in the provider’s efile Sending communications to the internal departments
Team Med Global surveyed MSPs, asking to whom their Medical Staff Services Department (MSSD) reported. The results mirror my experience in the field. Just as standardized processes – from EHRs to telemedicine – have infused the clinical side of healthcare, standardization in MSSD reporting would help the MSP. With a standardized organizational structure, expectations would
During the COVID pandemic, there was a seismic shift in remote work attitudes and practices. The Pew Research Center found that, pre-pandemic, 23 percent of those surveyed who held jobs that could be performed remotely said that they telecommuted frequently. At the height of the pandemic, that number skyrocketed to 71 percent. Now that COVID
Jump to: Vaccine Mandate Basics Components of Compliance Impacts of Non-Compliance Creating Policies and Procedures In November 2021, the Centers for Medicare & Medicaid Services (CMS) issued a rule requiring employees of healthcare facilities that participate in Medicare and Medicaid to be fully vaccinated with the COVID-19 vaccine by January 2, 2022. Some states challenged
This winter, Bold, Brave & Brilliant, Team Med Global’s Leadership Success Club watched six videos, participated in a variety of role-playing exercises and discussions, and learned several leadership lessons. Among the leadership lessons we learned was that leadership requires: Vision & Planning: Transformational leaders have a clear vision of what they want to accomplish and
In 2021, an average of 3.95 million workers quit their jobs each month, with resignation rates highest for employees between 30 and 45 years old in the healthcare and tech industries. While there are several reasons workers left in droves, one of the driving factors of “The Great Resignation” has been workplace burnout. According to
The Medical Staff Services Department lives at the intersection of patient safety, physician competence, regulatory compliance, and physician satisfaction. When you implement these 3 key optimizations, you will unlock your MSSD’s full potential. 1. Appropriate Staffing Levels for Medical Staff Services Department Based on a five-year analysis of client experiences, TMG is offering the following
Designed to increase billing transparency and protect consumers from unexpected healthcare bills, the federal No Surprises Act went into effect on January 1, 2022. The No Surprises Act addresses what’s known as balance billing, wherein a consumer is billed for the difference between what an out-of-network provider or service charges and what the patient’s health
Bold, Brave & Brilliant, Team Med Global’s Leadership Success Club, wrapped up the year by reading and discussing “Radical Candor: Be a Kick-Ass Boss Without Losing Your Humanity,” by Kim Scott. While the book received mixed reviews from club members, the readings did prompt group discussions that led to 17 valuable leadership lessons. These included:
You’ve passed your National Association Medical Staff Services CPCS® or CPMSM® exam. Congratulations! But now what? You have the letters after your name – a designation that reflects your competence, your perseverance, and your commitment to our profession – but what does that mean in concrete terms? What are your next steps? The first step
