EMPOWERING PROFESSIONALS
Events with Impact
Team Med Global takes pride in bringing you thought leadership and best practices via accessible webinars and at events around the U.S.
TMG’s educational programming is designed to empower you with the skills and knowledge you need to increase your effectiveness and grow your career. The Team welcomes the opportunity to connect with you, both online and in real life. We invite you to find us here…

Going the Extra Mile: Payer Enrollment Across State Lines
7/5/22 12-1 PM CDT
When an insured patient from out of state receives emergency services, payment can fall through the cracks. Join Team Med Global’s payer enrollment team as they explain efficient processes for enrolling a provider after services have been rendered and provide tips on communicating with payers.
Objectives:
- Explain payer caveats that allow for post-service enrollment
- Identify efficient processes for post-service enrollment
- Describe 5 steps to ensure timely payment
Registration: $45 for live webinar; $25 for on-demand webinar


Bold, Brave & Brilliant: TMG Leadership Success Club
7/13/22 6-7 PM CDT
Explore and cultivate your leadership qualities. Pave the way to step into leadership or enhance your leadership skills.
Join TMG’s Leadership Success Club as we learn to cultivate the tenacity that fuels success by reading and discussing Angela Duckworth’s Grit: The Power of Passion and Perseverance.
Registration: $20 for four sessions. Come to as many as you can!





The Pursuit of Excellence: Physician Quality Evaluations
7/21/22 12-1 PM CDT
MSPs are the gatekeepers of patient safety. Privileging is based in part on tools such as the Focused Professional Practice Evaluation and the Ongoing Professional Practice Evaluation. Join Team Med Global and learn how to simplify collaborative processes that collect meaningful data, ensure compliance, and contribute to patient safety.
Objectives:
- Pinpoint the differences between the FPPE and OPPE
- Describe how to leverage internal structures to simplify the evaluation process
- Identify areas of collaboration among MSPs, Credentials and MEC Committees, and the Board
Registration: $45 for live webinar; $25 for on-demand webinar





New Horizons: Linking Healthcare Quality to Physician Competence
7/28/22 12-1 PM EDT
As healthcare quality data is increasingly tied to an organization’s revenue streams, MSPs must move beyond viewing physician performance solely as a credentialing tool. Join Team Med Global in exploring the connections between credentialing and healthcare quality, along with the implications for the future of the MSP profession.
Objectives:
- Identify the parallels between healthcare quality data and physician performance tracking
- Describe how understanding revenue implications breaks down organizational silos
- Explain the potential for and implications of merging healthcare quality and performance data
Registration: Complimentary for MAMSS members (watch your email for the webinar link); $50 for non-members



Hidden Treasure: Common Payer Enrollment Oversights
8/2/22 12-1 PM CDT
When we focus on capturing waterfalls of revenue, the smaller streams can escape our attention. Join Team Med Global’s payer enrollment team as they uncover common oversights that leave money on the table. Learn everything from technical pointers to stakeholder strategies to tools and technologies.
Objectives:
- Explain 3 critical technological tools that help maximize revenue
- Identify 4 often-overlooked ways to incrementally increase revenue
- Describe 3 strategies to get stakeholders to work for you
Registration: $45 for live webinar; $25 for on-demand webinar


Career Catapult: Certifications Pave the Way for Advancement
8/9/22 12-1 PM CDT
Whether you’re actively seeking to advance in your career or are simply contemplating your options for the future, you won’t want to miss TMG University’s complimentary webinar on the path to obtaining the Executive Medical Services Professional and Executive Payer Enrollment Professional credential. Join Team Med Global’s Donna Goestenkors, CPMSM®, EMSP, and Maggie Wilkerson, CPCS®, CPMSM®, as they discuss the value of the EMSP and EPEP credentials and the options available to achieve them.
Objectives:
- Explain why EMSP and EPEP credentials signal your expertise in your field
- Describe the coursework involved in each credential
- Identify the EMSP and EPEP competency models
Complimentary registration
Live or on demand







Building Balance: Redefining Self-Care
8/10/22 12-1 PM CDT
Self-care is a buzzword that represents escape from an overwhelming life. But self-care isn’t a mani-pedi, a massage, or a round of golf. It’s building a life from which you don’t need to escape. Learn to redefine self-care and find strategies for making choices that nourish your mind, body, and spirit.
Objectives:
- Explain the difference between consumer self-care and actual self-care
- Identify 3 unreasonable expectations you have of yourself and strategies for letting them go
- Describe how better caring for yourself can improve your relationships with your team
Registration: $45 for live webinar; $25 for on-demand webinar





Meeting Madness: Effective Meeting Management
8/18/22 12-1 PM CDT
Hospitals and other healthcare organizations create an ever-increasing number of standing committees, ad-hoc committees, and task forces, which is why stellar meeting management can improve department performance by increasing efficiencies. Join Team Med Global for an outline of the principles of effective meeting management and then delve into tips and tricks to streamline meeting agendas, roles and responsibilities, and minutes.
Objectives:
- Describe 3 strategies for reducing the frequency of meetings
- Create a meeting preparation checklist
- Identify meeting documentation required by standard accrediting bodies
Registration: $45 for live webinar; $25 for on-demand webinar





Making Connections: Telemedicine & Credentialing by Proxy
8/25/22 12-1 PM EDT
Telemedicine providers may never set foot in a facility, yet they’re held to the same standards as onsite physicians. Join Team Med Global to up your knowledge of Medicare CoPs and other telemedicine accreditation standards, and how to onramp telemedicine credentialing and privileging into existing processes.
Objectives:
- Explain telemedicine standards across regulatory agencies and accrediting bodies
- Identify 5 telemedicine credentialing challenges
- Describe 3 strategies to more quickly onboard telemedicine providers
Registration: Complimentary for MAMSS members (watch your email for the webinar link); $50 for non-members


Making Connections: Telemedicine & Credentialing by Proxy
8/26/22 12-1 PM CDT
Telemedicine providers may never set foot in a facility, yet they’re held to the same standards as onsite physicians. Join Team Med Global’s Donna Goestenkors, CPMSM®, EMSP, and Rachelle Silva, BS, CPCS®, CPMSM®, to up your knowledge of Medicare CoPs and other telemedicine accreditation standards, and how to onramp telemedicine credentialing and privileging into existing processes.
Objectives:
- Explain telemedicine standards across regulatory agencies and accrediting bodies
- Identify 5 telemedicine credentialing challenges
- Describe 3 strategies to more quickly onboard telemedicine providers
Registration: Complimentary for LSMSS members; $50 for non-members


Inquiring Minds Want to Know… TMG’s Ask Me Anything Event
8/31/22 12-1 PM CDT
MSPs & PEPs have questions. TMG has answers. We’re bringing together a team of experts to answer your most pressing questions. No Medical Staff Services industry topic is off-limits! Whether you have a burning credentialing issue, a payer enrollment query, or are in search of a particular resource, our panel will help. The same holds true for career questions, technical issues, or conflict management concerns.
Team Med Global’s panel of experts will include Donna Goestenkors, CPMSM®, EMSP; Rachelle Silva, BS, CPCS®, CPMSM®; and Ivonne Oladunni, MBA, CPMSM®.
Registration: Complimentary for live event or on demand recording







Corralling Chaos: Working with Difficult People
9/14/22 12-1 PM CDT
Virtually every workplace has people who gossip, slack off, whine, bully – or worse. Learning how to work with difficult people is key to your effectiveness and well-being. Learn to identify archetypes of challenging coworkers, strategies for dealing with each, and when to escalate issues to leadership.
Objectives:
- Identify 6 types of difficult coworkers
- Describe 8 strategies to employ when interacting with difficult people
- Explain 5 steps to take when discussing a coworker with leadership
Registration: $45 for live webinar; $25 for on-demand webinar





Deadline Driven: Due Process and Fair Hearing
9/15/22 12-1 PM CDT
When a problem surfaces that could impact a practitioner’s membership or privileges, MSPs play a crucial role in the notification and due process steps. Join Team Med Global to develop a roadmap for ensuring due process, tracking fair hearing progression, and working in tandem with legal teams.
Objectives:
- Describe the role of governance documents in the fair hearing process
- Explain 3 methods to track fair hearing deadlines
- Identify effective ways for MSPs to raise concerns with committee members
Registration: $45 for live webinar; $25 for on-demand webinar





Gold Star Credentialing: Best Practices for Achieving Compliance
9/29/22 12-1 PM EDT
Verifying and evaluating practitioner credentials is critical, but so is managing decision makers’ expectations and circumventing misunderstandings. Join Team Med Global to learn how to lay the groundwork for informed discussions about competency measurements among medical staff leaders, administrative leaders, and MSPs.
Objectives:
- Identify 20 key elements of credentialing verification
- Describe the differences between standard practices and best practices
- Explain a standardized process for performing credentialing verification
Registration: Complimentary for MAMSS members (watch your email for the webinar link); $50 for non-members


Certification Boot Camp
9/30/22 – 10/1/22
Enlisting to take the National Association Medical Staff Services CPCS® or CPMSM® exam? It’s time to nail down your study plan. At the end of this two-day intensive preparation course, you’ll have confidence in both your knowledge of the material and your mastery of test-taking strategies. The result? You’ll possess the tools you need to achieve the credential you deserve.
Friday: 8:00 – 4:00 CDT
Saturday: 8:00 – 3:30 CDT
Registration:
CPCS® Boot Camp $300
CPMSM® Boot Camp $350







Out of the Limelight: Following with Conviction
10/12/22 12-1 PM CDT
The relentless focus on leadership often eclipses the importance of followers. Examine the unique contributions of followers, how to be an effective follower, and what followers should expect from leadership.
Objectives:
- Explain 5 qualities of a strong follower
- Identify the ways that followers can challenge themselves, their coworkers, and their leaders
- Describe the follower’s responsibility to their organization
Registration: $45 for live webinar; $25 for on-demand webinar





Built to Last: Effective Team Structures in Medical Staff Services
10/20/22 12-1 PM CDT
The responsibilities and expectations of medical staff services are ever-evolving, making it crucial to adapt to today’s healthcare environment. Join Team Med Global in exploring how to refresh your team to meet accessibility and productivity demands, all while staying connected.
Objectives:
- Explain the advantages and disadvantages of generalists and specialists
- Describe trends in function integration
- Identify new expectations regarding work hours and position status
Registration: $45 for live webinar; $25 for on-demand webinar





Better Together: Merging Credentialing and Payer Enrollment
10/27/22 12-1 PM EDT
Increasingly, healthcare organizations are combining payer enrollment and credentialing. This integration is occurring in environments ranging from hospital systems to managed care, often as a result of organizational mergers and acquisitions or departmental consolidations. Join Team Med Global and discover the functions of this new frontier, which include credentialing, billing, and contracting.
Objectives:
- Identify 5 parallels in payer enrollment and credentialing processes
- Describe 3 reasons to merge credentialing and payer enrollment functions
- Explain the 8 steps of the pre-enrollment process and the four steps of the post-enrollment process
Registration: Complimentary for MAMSS members (watch your email for the webinar link); $50 for non-members







Words, Service, Time, Gifts: Leveraging Workplace Love Languages
11/9/22 12-1 PM CST
Understanding your partner’s love language helps sustain your romantic relationship. Similarly, understanding your coworkers’ love languages helps you create a cohesive team. Learn how to identify workplace love languages and utilize that knowledge to make team members feel respected and valued.
Objectives:
- Identify 4 workplace love languages
- Outline 3 examples of workplace communication for each love language
- Explain how leveraging love languages creates a culture of empathy and respect
Registration: $45 for live webinar; $25 for on-demand webinar







Navigating the Error-verse: How to Handle Workplace Mistakes
12/14/22 12-1 PM CST
A workplace mistake can leave you feeling anxious, scared, or ashamed. Depending on the severity of the error, it might even jeopardize your position. Discover the toxicity of perfectionism, strategies for communicating errors, and accountability practices for a healthy workplace.
Objectives:
- Identify 6 steps to handling emotional charge around mistakes
- Describe 3 accountability practices to support individual and team growth
- Explain effective management strategies for team member mistakes
Registration: $45 for live webinar; $25 for on-demand webinar







Team Talk: Behavioral Styles & Effectiveness
1/11/23 12-1 PM CST
Understanding team members’ behavioral styles is key to maximizing each person’s contributions. Discover the characteristics of four behavioral styles and how each can positively or negatively impact your team. Then, discover the most effective communication strategies for each.
Objectives:
- Explain the differences among 4 behavioral styles
- Identify 4 communication strategies for each behavioral style
- Describe the benefits of multiple behavioral styles on a team
Registration: $45 for live webinar; $25 for on-demand webinar