- Explain why EMSP and EPEP credentials signal your expertise in your field
- Describe the coursework involved in each credential
- Identify the EMSP and EPEP competency models
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Career Catapult Certifications Pave the Way for Advancement Whether you’re actively seeking to advance in your career or are simply contemplating your options for the future, you won’t want to miss TMG University’s complimentary webinar on the path to obtaining the Executive Medical Services Professional and Executive Payer Enrollment Professional credential. Team Med Global’s Donna Goestenkors, CPMSM®, EMSP, and Maggie Wilkerson, CPCS®, CPMSM®, discuss the value of the EMSP and EPEP credentials and the options available to achieve them. Objectives:
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Payer Enrollment Prime
Joining Forces: Merging Credentialing and Payer Enrollment Increasingly, healthcare organizations are combining payer enrollment and credentialing. This integration is occurring in environments ranging from hospital systems to managed care, often as a result of organizational mergers and acquisitions or departmental consolidations. TMG outlines the functions of this new frontier, which include credentialing, billing, and contracting. Then, take a deep dive into TMG’s payer enrollment model, which provides you with a step-by-step guide to enrolling practitioners in federal, state, and commercial plans. Presented by Larry DeHoyos. Recorded 1/11/22 Keeping Revenue Streams Flowing: Why Payer Enrollment Matters Seamless payer enrollment is critical to the viability of your organization because reimbursements hang in the balance. Discover how successful payer enrollment supports your organization’s overarching goals. Presented by Donna Goestenkors and Yesenia Servin. 1 Hour. Recorded 12/7/21 Solving the Puzzle: Payer Enrollment Pointers Payer enrollment can be a jumble of processes, exceptions, and stakeholder challenges. Discover pain points and solutions to streamlining processes that enable you to fill in the puzzle pieces and achieve the big picture of revenue generation. Presented by Donna Goestenkors and Larry DeHoyos. Recorded 11/2/21 APP-Avalanche: Payer Enrollment for Non-Physician Practitioners Payer enrollment specialists are adept at juggling and tracking multiple providers. However, advanced practice professionals – such as nurse practitioners, physician assistants, and registered nurse anesthetists – can pose an avalanche of challenges to an industry once geared to physicians. Discover mechanisms to streamline payer enrollment for non-physician practitioners and achieve optimal revenue recovery. Presened by Donna Goestenkors and Yesenia Servin. 1 Hour. Recorded 10/5/21 Tech-Tastic! Streamlining CAQH Applications The Council for Affordable Quality Healthcare database is the cornerstone of payer enrollment, with nine out of ten private insurers using CAQH for certain provider types. Yet, incomplete CAQH applications delay enrollment and have an immediate impact on an organization’s bottom line. Discover processes designed to increase CAQH efficiencies and utilization, and to fast-track reimbursements. Presented by Donna Goestenkors and Larry DeHoyos. 1 Hour. Recorded 9/7/21 Apples, Oranges, and Bananas: Defining Payer Enrollment Competency Many of us consider ourselves to be payer enrollment specialists, but what does payer enrollment competency really mean? TMG provides an overview of Executive Payer Enrollment Competency Model, and outlines TMG's Executive Payer Enrollment Professional education program. Presented by Donna Goestenkors and Yesenia Servin. 1 Hour. Recorded 8/3/21 Recorded Webinars: $35 each or series of 6 for $175 Within 24 hours after purchase, you will receive an email with a link to the recorded webinar. You will have access to the recorded webinar for 3 months. Scroll down for objectives and additional information. -
TMG University’s 14-page Certification Compass: Roadmap to Test-Taking Strategies allows you to work smarter, not harder. By providing studying techniques, strategies for recognizing and overcoming test anxiety, and step-by-step guidance for exam day, the Certification Compass points you toward success. It includes:
- Six-Month Checklist
- Building Your Study Guide
- Creating a Realistic Study Schedule
- TMG's Self-Assessment for the National Association Medical Staff Services CPCS® & CPMSM® Certification
- Studying Techniques
- Signs of Test Anxiety and How to Overcome Them
- How to Approach the Exam on Test Day
- When You Get Your Results
- Additional Resources
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Unstoppable Season 3
Reframing Intelligence: Revealing Your Team’s Hidden Potential In our society, two types of intelligence are routinely rewarded: linguistic and logical. But humans excel in arenas ranging from spatial ability to interpersonal skills. Explore the theory of multiple intelligences and how to identify and leverage team members’ strengths. Presented by Nicole Keller and Jennifer Froemel. 1 Hour. Recorded 6/8/22 Getting Back on Track: Tackling Conflict & Resolving Disputes Conflict is unavoidable. It’s human nature to get uncomfortable, frustrated, or angry. Left unchecked, conflict can derail teams and undermine workplace goals. Discover how to de-escalate conflict, resolve disputes, and implement strategies designed to lessen workplace friction. Presented by Donna Goestenkors and Jennifer Froemel. 1 Hour. Recorded 5/11/22 Emotional Dexterity: Optimizing Growth Through Change Work and life can throw curveballs. Whether you crumble or thrive depends upon your emotional dexterity. Discover how to align your values and actions to better navigate change, and provide tools that lay the groundwork for personal and professional growth. Presented by Donna Goestenkors and Jennifer Froemel. 1 Hour. Recorded 4/13/22 Slaying Your Dragons: Boosting Effectiveness with Self-Confidence Virtually everyone harbors self-doubt. Slaying that dragon can result in increased confidence, effectiveness, and happiness. Discover a roadmap for erasing your doubts, boosting your confidence, and achieving your goals. Presented by Donna Goestenkors and Jennifer Froemel. 1 Hour. Recorded 3/9/22 Getting to “Yes”: The Power of Skillful Negotiation Negotiation lays the groundwork for success, playing a role in everything from setting salaries to team collaboration. Understanding the process and avoiding the pitfalls enables all parties to arrive at a meaningful and satisfactory “yes.” Discover how to develop the skills and tactics used by master negotiators. Presented by Donna Goestenkors and Jennifer Froemel. 1 Hour. Recorded 2/9/22 Moving Mountains: Managing a Heavy Workload Whether due to staffing shortages, increased responsibilities, or an organizational quest to maximize productivity, there may be times when your workload feels overwhelming. Discover strategies for communicating staffing needs, setting workplace boundaries, and avoiding burnout. Presented by Donna Goestenkors and Jennifer Froemel. Recorded 1/12/22 Recorded Webinars: $35 each or $175 for 6-part series Within 24 hours after purchase, you will receive an email with a link to the recorded webinar. You will have access to the recorded webinar for 3 months. Scroll down for objectives and additional information. -
Next class starts June 4, 2024. Classes held Tuesdays from 2:00 - 3:00 p.m. CT.
Start your journey to the National Association Medical Staff Services CPCS® and CPMSM® certification success with TMG's virtual in-person course. TMG's 11-week (CPCS®) or 13-week (CPMSM®) virtual live preparation course provides you with an immersive experience, expert faculty, and hands-on guidance. TMG Preparation Courses for CPCS® & CPMSM®- Lesson 1: Develop Your Study Plan
- Lesson 2: Healthcare Framework
- Lessons 3 & 4: Accreditation Wizard
- Lesson 5 & 6: Credentialing & Re-Credentialing
- Lesson 7: Clinical Privileging
- Lesson 8: Performance Improvement
- Lesson 9: Ongoing Monitoring
- Lesson 10: Departmental Operations
- Lesson 11: CPCS Final & Confidence Assessment
- Lesson 11: Departmental Operations
- Lesson 12: Healthcare Law
- Lesson 13: MSP Leadership, CPMSM Final & Confidence Assessment
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Team Med Global's "Gold Star Credentialing: Recommended Practices to Achieve Compliance" is a 12-page step-by-step guide maps out the 20 key elements of credentialing verification and offers two competency tracks: Best Practice and Standard Practice. Either track achieves compliance with TJC and CMS, so you can choose the track that best suits your organization’s culture, resources, and budget. It includes:
- Choosing the Right Track
- Credentialing Verification Compliance Self-Assessment
- Benefits of the Credentialing Tool
- Best Practice and Standard Practice for 20 Key Credentialing Verification Elements
- Resources & Glossary
- 6 Core Competencies Referenced in The Joint Commission Standards
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Payer Enrollment Prime: Season 2 On Demand
Hidden Treasure: Common Payer Enrollment Oversights When we focus on capturing waterfalls of revenue, the smaller streams can escape our attention. Uncover common oversights that leave money on the table. Learn everything from technical pointers to stakeholder strategies to tools and technologies. Presented by Donna Goestenkors and Yesenia Servin. 1 Hour. Recorded 8/2/22. Going the Extra Mile: Payer Enrollment Across State Lines When an insured patient from out of state receives emergency services, payment can fall through the cracks. Learn efficient processes for enrolling a provider after services have been rendered and provide tips on communicating with payers. Presented by Yesenia Servin and Larry DeHoyos. 1 Hour. Recorded 7/5/22. Talking the Talk: Payer Enrollment Scripts While payer enrollment specialists excel in keeping an organization’s revenue streams flowing, they may be less skilled at communicating with stakeholders. Discover how to develop scripts for working with payers and communicating with leadership. Presented by Donna Goestenkors and Larry DeHoyos. 1 Hour. Recorded 6/7/22. Step-by-Step: Mapping the Payer Enrollment Process Whether you’re new to payer enrollment or a seasoned veteran, it’s important to map the enrollment process. Understand the big picture of payer enrollment and then drill down to actionable steps involved in pre-enrollment and post-enrollment success. Presented by Donna Goestenkors and Dina Solis. 1 Hour. Recorded 5/3/22. Measuring Up: Metrics for Payer Enrollment Success Because payer enrollment professionals are the gatekeepers of revenue, metrics are the key to judging success. Understand the reports needed to determine whether payers are adhering to their contracts and whether internal processes are producing the desired results. Presented by Donna Goestenkors and Larry DeHoyos. 1 Hour. Recorded 4/5/22. All Aboard! Streamlining Payer Enrollment The key to timely payer enrollment and reimbursement is gathering a complete package of information from the provider. The challenge is that different payers have diverse enrollment requirements. Discover the ideal roadmap for streamlined provider onboarding. Presented by Donna Goestenkors and Dina Solis. 1 Hour. Recorded 3/1/22. Mapping the Future: Payer Enrollment Perspectives Payer enrollment is an ever-evolving field. Discover today’s payer enrollment landscape and pressing issues for the future. Then, learn the skills needed to excel as a payer enrollment specialist and the ways that TMG can help ensure your success. Presented by Donna Goestenkors, Larry DeHoyos, and Yesenia Servin. 1 Hour. Recorded 2/16/22. Recorded Webinars: $35 each or 6-part series for $175 Within 24 hours after purchase, you will receive an email with a link to the recorded webinar. You will have access to the recorded webinar for 3 months. Scroll down for objectives and additional information -
6 Great Study Tools to Propel You to Success! TMG University's Study Kit is designed to help prepare you to sit for the National Association Medical Staff Services CPCS® or CPMSM® certification exam. We've bundled five of our most popular tools and are offering the Study Kit at a discounted price:
- Accreditation Wizard
- Accreditation Wizard Flash Cards
- Certification Compass
- TMG Practice for the CPCS® or CPMSM® Exam Set 1
- TMG Practice for the CPCS® or CPMSM® Exam Set 2
- TMG Practice for the CPCS® or CPMSM® Exam Set 3
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Boost your skills as an MSP! The MAMSS Educational Series, "Blue Skies Ahead," offers MSPs new skillsets, thought leadership, and hot takes on trending topics. On-demand recorded webinars are available for these topics: Racing to the Finish Line: How to Win at Delegated Credentialing Down to Earth: Real Talk About Credentialing Systems New Horizons: Linking Healthcare Quality to Physician Competence Making Connections: Telemedicine & Credentialing by Proxy Gold Star Credentialing: Best Practices for Achieving Compliance Better Together: Merging Credentialing and Payer Enrollment Registration: $35 each or $175 for 6-part series Scroll down for descriptions and objectives.
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These 101 flash cards allow you to interact with the information from TMG's Accreditation Wizard in a way that makes it easier to retain. Carry the flash cards with you to take advantage of breaks during your day. TMG University is proud to provide MSPs with a tool that will help you succeed in your certification exams. Once you purchase and pay for the Accreditation Wizard Flash Cards, you will receive the PDF via email. It will be sent today, or by the next business day at the latest. To create the Flash Cards, print the pages and follow the instructions provided.
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Doctor FBI Season 8 On Demand
Built to Last: Effective Team Structures in Medical Staff Services The responsibilities and expectations of medical staff services are ever-evolving, making it crucial to adapt to today’s healthcare environment. Explore how to refresh your team to meet accessibility and productivity demands, all while staying connected. Presented by Donna Goestenkors and Nicole Keller. 1 Hour. Recorded 10/21/22. Deadline Driven: Due Process and Fair Hearing When a problem surfaces that could impact a practitioner’s membership or privileges, MSPs play a crucial role in the notification and due process steps. Develop a roadmap for ensuring due process, tracking fair hearing progression, and working in tandem with legal teams. Presented by Donna Goestenkors and Brian Betner. 1 Hour. Recorded 9/15/22. Meeting Madness: Effective Meeting Management Hospitals and other healthcare organizations create an ever-increasing number of standing committees, ad-hoc committees, and task forces, which is why stellar meeting management can improve department performance by increasing efficiencies. Receive an outline of the principles of effective meeting management and then delve into tips and tricks to streamline meeting agendas, roles and responsibilities, and minutes. Presented by Donna Goestenkors and Maggie Wilkerson. 1 Hour. Recorded 8/18/22. The Pursuit of Excellence: Physician Quality Evaluations MSPs are the gatekeepers of patient safety. Privileging is based in part on tools such as the Focused Professional Practice Evaluation and the Ongoing Professional Practice Evaluation. Learn how to simplify collaborative processes that collect meaningful data, ensure compliance, and contribute to patient safety. Presented by Donna Goestenkors and Nicole Keller. 1 Hour. Recorded 7/21/22. Level Up! Add Polish to Your Career Practices While we all take pride in our work, we may have knowledge gaps about career basics or need to polish our career practices. Apply lessons learned from the field that will elevate our professionalism. We’ll discuss everything from workplace conflicts of interest and career portfolios to salary negotiations and professional development plans. Presented by Donna Goestenkors. 1 Hour. Recorded 6/30/22. Tapping the Brakes: Recognizing Credentialing Red Flags When a credentialing specialist discovers an anomaly in a provider’s application – such as time gaps, malpractice issues, and reporting inconsistencies – it sends up a red flag. Learn how to handle areas of concern that surface in applications for membership and privileges. Presented by Donna Goestenkors and Maya Royal. 1 Hour. Recorded 5/19/22. Recorded Webinars: $35 each or 6-part series $175 Scroll down for objectives and additional information. -
Inquiring Minds Want to Know… TMG’s Ask Me Anything Event MSPs & PEPs have questions. TMG has answers. We brought together a team of experts to answer your most pressing questions. No Medical Staff Services industry topic was off-limits! Whether you had a burning credentialing issue, a payer enrollment query, or are in search of a particular resource, our panel helped. The same held true for career questions, technical issues, or conflict management concerns. This webinar is complimentary.