• Become a Certified Physician Licensing Specialist (CPLS) in 6 Weeks

    Tuesdays February 6 - March 12 February 6: 3:30 - 4:30 p.m. CT February 13 - March 12: 3:30 - 5:30 p.m. CT Unlock a World of Opportunities The demand for skilled Physician Licensing Specialists has never been higher. Become Certified in Just 6 Weeks TMGU’s intensive 6-week program empowers you to excel as a Physician Licensing Specialist. Our comprehensive and practical curriculum is designed to ensure your success. Why TMGU? First-of-its-Kind: The industry’s only formal education and training program for licensure specialists. Expert-Led Training: Learn from professional development leaders with deep insights into the industry's best practices and emerging trends. Hands-On Experience: Engage in real-world scenarios and case studies that prepare you to identify solutions for licensing challenges. Cutting-Edge Curriculum: Stay informed with a course that reflects the dynamic landscape of licensing delivered in an interactive virtual environment. Who is this For?
    • Experienced MSPs looking to diversify and deepen their skill sets while expanding their competencies.
    • Aspiring professionals desiring a quick, focused entry into healthcare administration
    • Organizations looking to expand and centralize physician support services Locum tenens and recruitment staff
    Certification: More than a Credential As a certified Physician Licensing Specialist (CPLS), you’ll play a pivotal role in navigating licensing protocols, advancing physicians’ careers, and safeguarding patients. Your certification will open doors to positions in a variety of healthcare environments. Registration: $500 per person $400 per person for groups of 5 or more (Enter promo code LICENSE at checkout)
  • Show your commitment to the MSP profession by displaying the EMSP Code of Conduct throughout your organization.
  • Show your commitment to the MSP profession by displaying the MSP Creed throughout your organization.
  • Certification Study Kit

    $198.00$535.00
    6 Great Study Tools to Propel You to Success! TMG University's Study Kit is designed to help prepare you to sit for the National Association Medical Staff Services CPCS® or CPMSM® certification exam. We've bundled five of our most popular tools and are offering the Study Kit at a discounted price:
    • Accreditation Wizard
    • Accreditation Wizard Flash Cards
    • Certification Compass
    • TMG Practice for the CPCS® or CPMSM® Exam Set 1
    • TMG Practice for the CPCS® or CPMSM® Exam Set 2
    • TMG Practice for the CPCS® or CPMSM® Exam Set 3
    PLUS, when you purchase the study kit, you are eligible for 10% off TMG University's on-demand Boot Camp* for the CPCS® or CPMSM® certification exam (https://www.teammedglobal.com/product/certification-boot-camp/) TMG University’s 65-page Accreditation Wizard contains 30 elements that cover virtually every standard of credentialing as developed by eight different regulatory bodies and accreditation agencies. It does the work for you, breaking down complex information into its simplest form. TMG University's Flash Cards consist of 101 flash cards that allow you to interact with the information from TMG’s Accreditation Wizard in a way that makes it easier to retain. Carry the flash cards with you to take advantage of breaks during your day. TMG University’s 14-page Certification Compass: Roadmap to Test-Taking Strategies allows you to work smarter, not harder. By providing studying techniques, strategies for recognizing and overcoming test anxiety, and step-by-step guidance for exam day, the Certification Compass points you toward success. TMG University's Practice for the CPCS® or CPMSM® Exam contains three sets of 50 practice questions to test your knowledge, along with an answer key. TMG University is proud to provide MSPs with the digital tools that will help you excel in your exams. Once you purchase and pay for the Study Kit, you will receive the PDFs via email. They will be sent today, or by the next business day at the latest. Scroll down to learn more about each study tool. *When you purchase the on-demand Boot Camp, you’ll be able to access the recordings and material for 30 days.
  • Show your commitment to the MSP profession by displaying the MSP Code of Conduct throughout your organization.
  • Payer Enrollment Prime

    $35.00$175.00

    Payer Enrollment Prime

    Joining Forces: Merging Credentialing and Payer Enrollment Increasingly, healthcare organizations are combining payer enrollment and credentialing. This integration is occurring in environments ranging from hospital systems to managed care, often as a result of organizational mergers and acquisitions or departmental consolidations. TMG outlines the functions of this new frontier, which include credentialing, billing, and contracting. Then, take a deep dive into TMG’s payer enrollment model, which provides you with a step-by-step guide to enrolling practitioners in federal, state, and commercial plans. Presented by Larry DeHoyos. Recorded 1/11/22 Keeping Revenue Streams Flowing: Why Payer Enrollment Matters Seamless payer enrollment is critical to the viability of your organization because reimbursements hang in the balance. Discover how successful payer enrollment supports your organization’s overarching goals. Presented by Donna Goestenkors and Yesenia Servin. 1 Hour. Recorded 12/7/21 Solving the Puzzle: Payer Enrollment Pointers Payer enrollment can be a jumble of processes, exceptions, and stakeholder challenges. Discover pain points and solutions to streamlining processes that enable you to fill in the puzzle pieces and achieve the big picture of revenue generation. Presented by Donna Goestenkors and Larry DeHoyos. Recorded 11/2/21 APP-Avalanche: Payer Enrollment for Non-Physician Practitioners Payer enrollment specialists are adept at juggling and tracking multiple providers. However, advanced practice professionals – such as nurse practitioners, physician assistants, and registered nurse anesthetists – can pose an avalanche of challenges to an industry once geared to physicians. Discover mechanisms to streamline payer enrollment for non-physician practitioners and achieve optimal revenue recovery. Presened by Donna Goestenkors and Yesenia Servin. 1 Hour. Recorded 10/5/21 Tech-Tastic! Streamlining CAQH Applications The Council for Affordable Quality Healthcare database is the cornerstone of payer enrollment, with nine out of ten private insurers using CAQH for certain provider types. Yet, incomplete CAQH applications delay enrollment and have an immediate impact on an organization’s bottom line. Discover processes designed to increase CAQH efficiencies and utilization, and to fast-track reimbursements. Presented by Donna Goestenkors and Larry DeHoyos. 1 Hour. Recorded 9/7/21 Apples, Oranges, and Bananas: Defining Payer Enrollment Competency Many of us consider ourselves to be payer enrollment specialists, but what does payer enrollment competency really mean? TMG provides an overview of Executive Payer Enrollment Competency Model, and outlines TMG's Executive Payer Enrollment Professional education program. Presented by Donna Goestenkors and Yesenia Servin. 1 Hour. Recorded 8/3/21 Recorded Webinars: $35 each or series of 6 for $175 Within 24 hours after purchase, you will receive an email with a link to the recorded webinar. You will have access to the recorded webinar for 3 months. Scroll down for objectives and additional information.
  • Credentialing Excellence

    $35.00$175.00

    The Essence of Credentialing Excellence

    Credentialing is a core function of the MSP. This series of seven webinars provides MSPs with foundational knowledge and current best practices to enhance their skills and add value to their organizations. Whether you’re a credentialing novice or veteran, you’ll gather actionable information that propels you to excellence. Where Do I Fit In? Explore today’s healthcare landscape and the evolving role of the MSP in this introduction to Medical Staff Services. Presented by Donna Goestenkors & Yesenia Servin. 1 Hour. Recorded 3/18/20 Credentialing: Oh, That’s What You Mean! Credentialing practices vary by environment. Unpack industry terminology and examine credentialing differences in hospitals, managed care, practice management, and credentials verification organizations. Presented by Donna Goestenkors & Patty Clark. 1 Hour. Recorded 4/1/20 COVID-19: Ready to Adapt to Rules Changes COVID-19 is turning credentialing upside down and everyone is experiencing information overload. Tap into the most critical credentialing rule modifications so that you can work quickly and accurately. Presented by Donna Goestenkors & Larry DeHoyos. 1 Hour. Recorded 4/15/20 Where’s My Risk Management Hat? Credentialing helps to ensure patient safety, but it’s also a mechanism for mitigating legal risk. Discover jaw-dropping legal cases that go to the heart of credentialing and the ways in which the MSP can further organizational risk management goals. Presented by Donna Goestenkors & Leslie Foltz. 1 Hour. Recorded 5/6/20 Let’s Solve the Standards Puzzle! It’s a challenge to thread the CCVS needle using NCQA standards. Gather proven methodologies for verification practices and sources for appointment, reappointment, and clinical privileges. Presented by Donna Goestenkors & Leslie Foltz. 1 Hour. Recorded 5/20/20 Ready, Set, Evaluate! Navigate the maze of professional evaluations and performance improvement by understanding the roles of FPPE, OPPE, peer review, and behavior evaluations. Learn how to develop collaborative processes that collect meaningful data, streamline privileging, and contribute to patient safety. Presented by Donna Goestenkors & Nicole Keller. 1 Hour. Recorded 6/3/20 It's Your Turn! The TMG Team takes questions. Presented by Donna Goestenkors, Larry DeHoyos, Nicole Keller, Stephanie Russell & Yesenia Servin. 1 Hour. Recorded 7/17/20 Recorded Webinars: $35 each or $175 for 7-part series Within 24 hours after purchase, you will receive an email with a link to the recorded webinar. You will have access to the recorded webinar for 3 months. Scroll down for objectives and additional information.
  • Show your commitment to the MSP profession by displaying the EMSP Creed throughout your organization.
  • TMG University’s 14-page Certification Compass: Roadmap to Test-Taking Strategies allows you to work smarter, not harder. By providing studying techniques, strategies for recognizing and overcoming test anxiety, and step-by-step guidance for exam day, the Certification Compass points you toward success. It includes:
    • Six-Month Checklist
    • Building Your Study Guide
    • Creating a Realistic Study Schedule
    • TMG's Self-Assessment for the National Association Medical Staff Services CPCS® & CPMSM® Certification
    • Studying Techniques
    • Signs of Test Anxiety and How to Overcome Them
    • How to Approach the Exam on Test Day
    • When You Get Your Results
    • Additional Resources
    TMG University is proud to provide MSPs with a digital tool that will help you succeed in your exams. Once you purchase and pay for the Certification Compass, you will receive the PDF via email. It will be sent today, or by the next business day at the latest.
  • Team Med Global's "Gold Star Credentialing: Recommended Practices to Achieve Compliance" is a 12-page step-by-step guide maps out the 20 key elements of credentialing verification and offers two competency tracks: Best Practice and Standard Practice. Either track achieves compliance with TJC and CMS, so you can choose the track that best suits your organization’s culture, resources, and budget. It includes:
    • Choosing the Right Track
    • Credentialing Verification Compliance Self-Assessment
    • Benefits of the Credentialing Tool
    • Best Practice and Standard Practice for 20 Key Credentialing Verification Elements
    • Resources & Glossary
    • 6 Core Competencies Referenced in The Joint Commission Standards
    Team Med Global is proud to provide MSPs with a digital tool that will help organizations achieve credentialing best practices. Once you purchase and pay for Gold Star Credentialing, you will receive the PDF via email. It will be sent today, or by the next business day at the latest.
  • Sharpening Our Skills

    By the Numbers: Revenue Management Through Performance Data Hospital pay-for-performance models are driven by federal and state requirements. Data is crucial to ensuring that performance goals are met. Learn how performance by the hospital, physician, and advanced practice professional directly impacts an organization’s bottom line. Presented by Nicole Keller and Yesenia Servin. 1 Hour. Recorded 10/12/21 Merge Ahead: Trends in Credentialing and Payer Enrollment Integrating payer enrollment and credentialing functions continues to gain momentum as consolidation efforts and mergers and acquisitions exponentially increase. Explore the implications of this new frontier, and get up to speed on understanding the big picture and nuances of credentialing and payer enrollment. Presented by Donna Goestenkors and Nicole Keller. 1 Hour. Recorded 9/14/21 Turn the Page The New Era of Credentialing Credentialing is the cornerstone of patient safety. It’s also an ever-evolving field. Your credentialing journey begins with the basics and ends with the cutting-edge challenges destined to chart the future course of the industry. After building a foundation of credentialing verification basics, real-life scenarios illustrate how to navigate the nuances of interacting with stakeholders. Discover hot topics like telemedicine, locum tenens, and delegated credentialing. Presented by Donna Goestenkors and Maya Royal. 1 Hour. Recorded 7/28/21 Start Your Engines! Telemedicine & Credentialing by Proxy Telemedicine providers may never set foot in a facility, yet they’re held to the same standards as onsite physicians. Rev up your knowledge of Medicare CoPs and other telemedicine accreditation standards, and learn how to onramp telemedicine credentialing and privileging into existing processes. Presented by Donna Goestenkors and Rachelle Silva. 1 Hour. Recorded 4/29/21 Recorded Webinars: $35 each Within 24 hours after purchase, you will receive an email with a link to the recorded webinar. You will have access to the recorded webinar for 3 months. Scroll down for objectives and additional information.
  • by Donna Goestenkors, CPMSM®, EMSP, and Georgia Day

    Medical Services Professionals (MSPs) hold a unique place in the healthcare industry. Medical staff leaders, practitioners, and providers rely on MSPs to ensure qualitative regulatory compliance, performance improvement, accreditation, credentialing and governance for physicians, practitioners, and other healthcare providers. MSPs ensure the design, implementation, and maintenance of current industry practices to promote quality patient care. Their roles are rapidly changing due to competition, increased government influence, and vast changes in technology that demand service delivery improvements worldwide. The successful MSP requires a formal professional development plan, comprised of skills and knowledge for both personal and career choices. This book is presented in an easy-to-read format and contains a series of building blocks that enable MSPs to logically navigate their career progression. Each point highlights solutions for MSPs to test and apply, interspersed with real-life stories. “The Executive Services Professional” also contains a helpful glossary, sample job descriptions, and terms specific to the MSP. Look inside at the Table of Contents

    Reviews:

    "Donna Goestenkors and Georgia Day succinctly capture the ever-changing and challenging role of today's MSP. Newcomers and veterans alike will see leadership through a new lens, while learning strategies to reach your full potential." Dr. Mary Baker, CPMSM®, CPCS®, FMSP, Sunbury, OH "Reading EMSP is like having both champion mentors, Donna and Georgia, on your shoulder. You'll want to keep this book nearby, refer to it often, and recommend it to your colleagues. It's a new resource for the industry." Larry DeHoyos, CPCS®, PESC, Keller, TX "Join Georgia and Donna, experts in the industry in navigating the way to take the high road in professionalism and work ethic, but also for insight in the healthcare industry that is still unknown to the average person - Medical Staff Services." Stephanie Russell, BS, CPMSM®, CPCS®, Colorado Springs, CO "To truly excel, an MSP needs self-awareness, ambition, and tenacity. EMSP delivers the roadmap for the climb to the top.” Yesenia Servin, CPMSM®, Berwyn, IL "Donna and Georgia share their ‘insiders’ perspective on how to succeed in the Medical Staff Services industry. You’ll understand how to avoid potential pitfalls, embrace leadership opportunities, take risks and reach your full potential. Don’t miss this opportunity to live your dream!" Nicole Keller, MSHM, CPHQ, CPHIT "In a world where ethics can seem antiquated, Goestenkors and Day stand out from the crowd, championing impeccable principles and standards for Medical Services Professionals. Brava!" Wendi Stivers, BS, Arroyo Grande, CA "In the ever changing and chaotic world of healthcare, Goestenkors and Day have hit the mark on the essential tips and tools necessary for career advancement for both the novice and seasoned MSP. A must read!" Mary Jo Sexton-Tosh, MSA, Swansea, IL

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