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Celebrate the value that your Medical Staff Services team members bring to your organization while supporting their professional growth. Team Med Global Gift Cards can be applied toward:- Live and on-demand webinars
- Certification preparation classes and products
- Virtual and on-demand courses
- Any item in the TMG online store
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Innovation & Imagination Solving Medical Staff Services Staffing Shortages Organizations are facing unprecedented staffing shortages in Medical Staff Services and leaders are scrambling to optimize staff, retain employees, and recruit new team members. Identify the competencies needed in Medical Staff Services and explore short-, medium-, and long-term solutions for creating and maintaining a robust department. Presented by Donna Goestenkors and Maggie Wilkerson. Recorded 11/2/22. Objectives:- Explain 5 methods of attracting and retaining Medical Staff Services employees
- Describe how to identify and upskill existing employees in other departments
- Conduct an ROI analysis of Medical Staff Services contractor utilization
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Soaring Higher, Shining Brighter
Cross-Generational Teamwork: Unlocking the Keys to Success Each generation has its own values, language, and priorities. Understand generational characteristics, unpack hidden biases, and leverage the unique perspectives of each generation leads to increased trust, better communication, and greater team success. Presented by Donna Goestenkors & Stephanie Russell. 1 Hour. Recorded 11/12/20 Technology Junction: Finding the Right-Fit Solutions Technology can streamline processes designed to meet standards and improve workflow, or it can create roadblocks to success. Understand the purpose of technological tools and the indicators for effective implementation that are key to unlocking technology’s potential. Presented by Donna Goestenkors & Jennifer Cloud. 1 Hour. Recorded 12/10/20 20/20 Hindsight: Reflections on Disaster Privileging The COVID-19 pandemic has been a wild ride. MSPs have had to draw upon their knowledge and experience – and that of their colleagues – to navigate a stormy sea of new privileging guidelines and regulations. Lessons learned during the pandemic can lead to process improvements during the “new normal.” Presented by Donna Goestenkors & Nicole Keller. 1 Hour. Recorded 1/4/21 Payer Enrollment 101 & 201: Meeting You Where You Are Timely payer enrollment is critical to an organization’s revenue stream, but staff members newly tasked with the payer enrollment function often don’t know where to turn. Those experienced in payer enrollment already know the basics, but need to stay abreast of emerging issues. Presented by Lisa Deterding & Yesenia Servin. 1 Hour. Compassionate Accountability: Achieving Excellence with Heart Communication is central to virtually every task an MSP performs. Connecting to others with authenticity and compassion – especially when confronting bad behavior – allows you to maintain inner balance. Learn how to cultivate emotional intelligence that will serve you on the job and in the world. Presented by Donna Goestenkors and Stephanie Russell. 1 Hour. Recorded 3/11/21 Recorded Webinars: $35 each or $150 for 5-part series Within 24 hours after purchase, you will receive an email with a link to the recorded webinar. You will have access to the recorded webinar for 3 months. Scroll down for objectives and additional information. -
Sharpening Our Skills
By the Numbers: Revenue Management Through Performance Data Hospital pay-for-performance models are driven by federal and state requirements. Data is crucial to ensuring that performance goals are met. Learn how performance by the hospital, physician, and advanced practice professional directly impacts an organization’s bottom line. Presented by Nicole Keller and Yesenia Servin. 1 Hour. Recorded 10/12/21 Merge Ahead: Trends in Credentialing and Payer Enrollment Integrating payer enrollment and credentialing functions continues to gain momentum as consolidation efforts and mergers and acquisitions exponentially increase. Explore the implications of this new frontier, and get up to speed on understanding the big picture and nuances of credentialing and payer enrollment. Presented by Donna Goestenkors and Nicole Keller. 1 Hour. Recorded 9/14/21 Turn the Page The New Era of Credentialing Credentialing is the cornerstone of patient safety. It’s also an ever-evolving field. Your credentialing journey begins with the basics and ends with the cutting-edge challenges destined to chart the future course of the industry. After building a foundation of credentialing verification basics, real-life scenarios illustrate how to navigate the nuances of interacting with stakeholders. Discover hot topics like telemedicine, locum tenens, and delegated credentialing. Presented by Donna Goestenkors and Maya Royal. 1 Hour. Recorded 7/28/21 Start Your Engines! Telemedicine & Credentialing by Proxy Telemedicine providers may never set foot in a facility, yet they’re held to the same standards as onsite physicians. Rev up your knowledge of Medicare CoPs and other telemedicine accreditation standards, and learn how to onramp telemedicine credentialing and privileging into existing processes. Presented by Donna Goestenkors and Rachelle Silva. 1 Hour. Recorded 4/29/21 Recorded Webinars: $35 each Within 24 hours after purchase, you will receive an email with a link to the recorded webinar. You will have access to the recorded webinar for 3 months. Scroll down for objectives and additional information. -
Reflection & Momentum
Threading the Needle: Merging Credentialing and Payer Enrollment The trend toward integrating payer enrollment and credentialing functions continues to gain momentum, leaving many MSPs in the dark. Discover this new frontier and the implications for the Medical Staff Services Professional. Then, follow the industry’s only Payer Enrollment Process Model to begin to build or validate the efficiency of your practice when enrolling practitioners in federal, state, and commercial plans. Presented by Donna Goestenkors and Yesenia Servin. 1 Hour. Recorded 4/7/21 Compliance: Oh, That’s What You Mean! Credentialing practices and operational functions vary by environment, and it can be hard to sort out the alphabet soup of accreditation bodies. Decipher credentialing terminology and reveal credentialing differences in hospitals, managed care, practice management, and credentials verification organizations. Presented by Donna Goestenkors and Rachelle Silva. 1 Hour. Recorded 4/14/21 Looking Deeper: Quality Data Matters Practitioner performance is increasingly tied to healthcare quality data and both impact an organization’s revenue streams. This means that physician performance metrics are more than a credentialing tool. Explore how the management of performance information is being used to advance patient care and increase reimbursements. Presented by Donna Goestenkors and Nicole Keller. 1 Hour. Recorded 4/21/21 Emotional Intelligence in Leadership: Why it Matters Great leadership is built on a foundation of authenticity, compassion, and strong boundaries. Navigating your emotional landscape is fundamental to your leadership success. Learn to develop the skills that help you connect with others, improve your communication, and maintain your resilience. Presented by Donna Goestenkors and Stephanie Russell. 1 Hour. Recorded 4/28/21 Recorded Webinars: $35 each; $120 for 4-part series Within 24 hours after purchase, you will receive an email with a link to the recorded webinar. You will have access to the recorded webinar for 3 months. Scroll down for objectives and additional information. -
With decades of experience in payer enrollment best practices, TMG's provider enrollment team provides actionable information about provider enrollment topics that will enable you to solve thorny issues and showcase mastery of provider enrollment processes. Solving the Puzzle: Hospital-Based vs. Medical Group Enrollment There are key distinctions between hospital-based provider enrollment and medical group provider enrollment. Understanding these differences is crucial to navigate the unique challenges and requirements each setting presents. Join TMG to unravel these intricacies of provider enrollment and streamline your processes. Presented by Sara Collins and Heather Blair. 1 Hour. Recorded 3/5/24. Registration Fee: $35 each or $175 for the 6-part series Scroll down for topics and objectives. -
With decades of experience in payer enrollment best practices, TMG's provider enrollment team provides actionable information about provider enrollment topics that will enable you to solve thorny issues and showcase mastery of provider enrollment processes. March: Solving the Puzzle: Hospital-Based vs. Medical Group Enrollment April: Decoding Dental Enrollment: ADA CAQH ProView May: Bridging the Gap: Provider Enrollment & Billing Issues June: Charting a New Course: Moving from Medical Staff Services to Provider Enrollment July: Enrollment Roadmap: Navigating Organizational Change August: Facility Enrollment: Blueprint for Success Provider Enrollment Prime webinars are held from 12:00 - 1:00 p.m. Central. Registration Fee: $35 for live or on-demand webinar Scroll down for dates and topics. -
New for 2024! This updated 45-minute video recording prepares you to sit for the Provider Enrollment Specialist Certificate exam. Because CMS guidelines and regulations represent the minimum requirements for enrollment in any health plan, the PESC exam covers only CMS. This course drills down to specific provider enrollment information that you need to know to pass the exam, as well as wellness and study tips. PLUS! When you purchase the PESC Certificate Exam Preparation, you'll also receive a 15-question practice exam. Have questions? Email tmgu (at) teammedglobal (dot) com to talk with TMG University Director Maggie Wilkerson. -
Personal & Professional Development
Emotional Intelligence in Leadership + Working with APPs Two fantastic webinars back-to-back for 3-1/2 hours of educational excellence: "Emotional Intelligence in Leadership: Why it Matters" + "Tame the Confusion: Working with the Non-Physician Practitioner." Presented by Donna Goestenkors & Yesenia Servin. 3.5 Hours. Recorded 10/16/20 Career Catalyst: Develop Your LinkedIn Profile LinkedIn is more than a social network. It’s a career catalyst. Yet many MSPs aren’t leveraging the power of LinkedIn to grow their networks and advance their professional goals. This hands-on webinar will jumpstart your LinkedIn profile. By the end of the webinar, you’ll have the tools you need to launch or strengthen your profile and understand how to connect with MSPs and other professionals on the platform. Presented by Donna Goestenkors & Sally Smith. 1 Hour. Recorded 6/24/20 Rebound Stronger: Recovering from Your Certification Exam If you took your certification exam and didn’t achieve the results you hoped for, you’re not alone. Learn how to reframe your experience, highlight the insights you gained, and develop your future plans. Understand what may have tripped you up and how to create a clear path forward. Presented by Donna Goestenkors & Jennifer Froemel. 1 Hour. Recorded 2/23/21 Sowing Seeds: Blossom in Your Workplace The myriad hurdles and pressures that MSPs face can create a survival mindset. Discover steps that enable you to move from surviving to thriving in the workplace. From self-care and on-the-job communication strategies to mastering emotions and cultivating compassion, this roadmap will guide you toward achieving the career fulfillment you deserve. Presented by Donna Goestenkors & Stephanie Russell. 1 Hour. Recorded 8/12/20 Scaling the Summit: Conquering Test Anxiety Everyone has a case of nerves when preparing for your certification exam. But it’s important not to let test anxiety paralyze you and jeopardize your success. Discover a roadmap for conquering test anxiety and proven techniques to reach the finish line. Presented by Donna Goestenkors and Tami West. 1 Hour. Recorded 3/29/21 Recorded Webinars: $35 each Within 24 hours after purchase, you will receive an email with a link to the recorded webinar. You will have access to the recorded webinar for 3 months. Scroll down for objectives and additional information. -
Taming the Frontier: Payer Enrollment Basics For MSPs experienced in credentialing, payer enrollment can feel like the Wild West. The truth is, there is incredible opportunity for career advancement in the payer enrollment field. Join Team Med Global to discover basic payer enrollment frameworks, stakeholders, and career trajectories. Presented by Yesenia Servin and Ivonne Oladunni. 1 Hour. Recorded 9/5/23. The Enrollment Chronicles: Creating Reporting Efficiencies Whether you’re working out of a credentialing database or maintaining information in an Excel tracker, it’s critical to develop meaningful payer enrollment reporting. Join Team Med Global as we discuss what to track and how to frame reports for results-driven payer enrollment. Presented by Sara Collins and Yesenia Servin. 1 Hour. Recorded 8/1/23. Riding the Wave: Recovering from a Backlog At some point in their careers, most payer enrollment specialists will face a backlog that feels like a tidal wave. Instead of drowning, arm yourself with a timeline and an action plan. Join Team Med Global for a primer on turning the tide and recouping pending revenue while maintaining your equilibrium. Presented by Yesenia Servin and Sara Collins. 1 Hour. Recorded 7/11/23. Smooth Landing: Navigating the CAQH ProView Practice Manager Module CAQH tracks more than 2 million practitioners, and the CAQH ProView Practice Manager Module can be leveraged to eliminate the need to duplicate information common to providers. Join Team Med Global for next-level insights into how mid-size and large organizations can create efficiencies with this tool. Presented by Yesenia Servin and Jenna Byrnes. 45 Minutes. Recorded 6/6/23. First Look: What to Know About PECOS 2.0 CMS is expected to launch PECOS 2.0 in June 2023, saying it will “revolutionize Medicare enrollment.” Join Team Med Global as we provide a first look at PECOS 2.0 features that are expected to save time, tailor the application process, and deliver real-time status tracking for submitted applications. Presented by Yesenia Servin and Larry DeHoyos. 1 Hour. Recorded 5/2/23. Cracking the Code: Understanding the Revenue Life Cycle As payer enrollment specialists are increasingly asked to perform functions like billing, it’s important to understand every step of the revenue cycle. Join Team Med Global and learn about each role in revenue cycle management and how to be successful without changing your scope of responsibilities. Presented by Sara Collins. 40 Minutes. Recorded 4/4/23. Recorded Webinars: $35 each or series of 6 for $175 Within 24 hours after purchase, you will receive an email with a link to the recorded webinar. You will have access to the recorded webinar for 3 months. Scroll down for objectives and additional information. -
Building Foundations: Setting Up NPPES & CAQH NPPES and CAQH are the building blocks of successful payer enrollment, and nine out of ten private insurers use CAQH for certain provider types. Discover challenges and best practices for setting up NPPES and CAQH. Then, discover streamlined processes for keeping provider information up to date. Presented by Larry DeHoyos and Dariana Zamora. 1 Hour. Recorded 3/7/23. Trading Places: Payer Enrollment for Delegated Providers Payer enrollment for delegated providers provides opportunities to create efficiencies within the payer enrollment process, as well as in other essential business functions. Learn how to enter into delegated agreements with payers, navigate payer reviews, and streamline submission, tracking, and reconciliation. Presented by Yesenia Servin. 1 Hour. Recorded 2/7/23. Equipped for Success: Payer Enrollment for DME Providers Payer enrollment processes for DME providers are substantially different than for practitioners. Discover payer challenges and solutions for DME providers, including enrollment requirements, processing times, and technology options. In addition, they’ll cover closed or narrow payer panels, required screenings, and licensing requirements. Presented by Donna Goestenkors and Dina Solis. 1 Hour. Recorded 1/10/23. Peril Carousel: Payer Enrollment for Multi-Specialty Groups Multi-speciality groups face unique payer enrollment perils, ranging from payments that are sent to a physician’s primary practice to inadvertently changing a new practitioner’s existing CAQH profile. Learn how to build effective relationships with stakeholders to manage a dynamic environment. Then, discover how to create robust internal processes to identify payer enrollment issues. Presented by Larry DeHoyos. 1 Hour. Recorded 12/19/22. Scaling Up! Payer Enrollment for Large Health Systems Timely payer enrollment is the cornerstone of revenue management for large health systems, yet payer enrollment specialists can face challenges gathering complete packages of information from providers. Discover how to scale payer enrollment processes to achieve revenue management goals. Presented by Larry DeHoyos and Jenna Sullivan. 1 Hour. Recorded 11/1/22. Dismantling Roadblocks: Payer Enrollment for Mental Health The demand for mental health services has never been greater, yet enrolling mental health providers pose unique challenges. Commercial insurance plans may have separate networks for behavioral health providers and requirements for Medicaid enrollment vary by state. Discover how to dismantle the roadblocks to successful payer enrollment for mental health providers. Presented by Dina Solis and Yesenia Servin. 1 Hour. Recorded 10/4/22. Recorded Webinars: $35 each or series of 6 for $175 Within 24 hours after purchase, you will receive an email with a link to the recorded webinar. You will have access to the recorded webinar for 3 months. Scroll down for objectives and additional information.
