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Show your commitment to the MSP profession by displaying the EMSP Creed throughout your organization. -
Forward Together: Learning & Thriving
Down to Earth: Real Talk About Credentialing Systems While the healthcare system is relentlessly advancing and evolving, credentialing systems can remain mired in the Stone Age. Explore a new era of credentialing, one in which redesigned systems create efficiencies that deliver value throughout the organization. Presented by Donna Goestenkors & Larry DeHoyos. 1 Hour. Recorded 1/20/21 The Sky's the Limit: Mastering Change, Radiating Confidence The most successful MSPs are those who can readily adapt to change. Flexibility and versatility are key to opening doors of opportunity. Learn how to develop the mindset that allows you to navigate evolving work environments, communicate effectively, and lead with confidence. Presented by Donna Goestenkors and Nicole Keller. 1 Hour. Recorded 3/17/21 New Horizons: Linking Healthcare Quality to Physician Competence As healthcare quality data is increasingly tied to an organization’s revenue streams, MSPs must move beyond viewing physician performance solely as a credentialing tool. Explore the connections between credentialing and healthcare quality, along with the implications for the future of the MSP profession. Presented by Nicole Keller. 1 Hour. Recorded 5/19/21 Recorded Webinars: $35 each or $90 for 3-part series Within 24 hours after purchase, you will receive an email with a link to the recorded webinar. You will have access to the recorded webinar for 3 months. Scroll down for objectives and additional information. -
Next Class Starts June 11
Tuesdays June 11 - August 27 2-3 PM CTFoundations of Credentialing
Fundamental Knowledge. Enhanced Effectiveness. The right fit for organizations ready to:- Develop consistent skill sets across Medical Staff Services
- Upskill or cross-train team members
- Create an internal agency pool
- Brush up on basics
- Enter the Medical Staff Services field
- Regulations, Regulatory Agencies, Accreditation Bodies
- Membership/In-Network & Clinical Privileging
- Verifications & Red Flags
- Evaluation, Recommendations & Decisions
- Governance Structure & Committees
- Document & Technology Management
- And more…
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Team Med Global's "Gold Star Credentialing: Recommended Practices to Achieve Compliance" is a 12-page step-by-step guide maps out the 20 key elements of credentialing verification and offers two competency tracks: Best Practice and Standard Practice. Either track achieves compliance with TJC and CMS, so you can choose the track that best suits your organization’s culture, resources, and budget. It includes:- Choosing the Right Track
- Credentialing Verification Compliance Self-Assessment
- Benefits of the Credentialing Tool
- Best Practice and Standard Practice for 20 Key Credentialing Verification Elements
- Resources & Glossary
- 6 Core Competencies Referenced in The Joint Commission Standards
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Leadership Catalyst On Demand
Freeing Bottlenecks: Workflow Automation Drives Efficiency Workforce shortages and operational inefficiencies can lead to bottlenecks that stifle an organization’s effectiveness. Learn how to identify and automate redundant manual processes. Then, explore how to demolish information silos, enabling data sharing that drives efficiency. Presented by Donna Goestenkors and Nicole Keller. 1 Hour. Recorded 5/16/23. Taking a Bow: Communicating Your Successes Recognition for routinely managing teams, guiding projects to completion, and hitting targeted goals can be in short supply, especially in environments where the focus is on the crisis-of-the-week. Learn why it’s important to communicate successes and how to tailor messaging to a variety of stakeholders. Presented by Donna Goestenkors and Nicole Keller. 1 Hour. Recorded 4/18/23. Lead with Listening: Leveraging an Overlooked Tool Leaders’ voices are amplified in the workplace, but listening is often overlooked. Listening to learn increases leadership capacity, situational awareness, and empathy. Explore the potential for listening in leadership, the techniques of active listening, and key questions to ask team members. Presented by Nicole Keller and Rachelle Silva. 1 Hour. Recorded 3/21/23. Bridging the Gap: Solving Hybrid Workplace Challenges - Part 2 The pandemic fueled remote work, and today an increasing number of organizations are experimenting with hybrid workforces as long-term solutions. Examine the challenges associated with hybrid onsite-remote teams. Then, discover strategies to increase productivity while improving the experience of working in a hybrid setting. Presented by Donna Goestenkors. 1 Hour. Recorded 2/21/23. Bridging the Gap: Solving Hybrid Workplace Challenges - Part 1 The pandemic fueled remote work, and today an increasing number of organizations are experimenting with hybrid workforces as long-term solutions. Examine the challenges associated with hybrid onsite-remote teams. Then, discover strategies to increase productivity while improving the experience of working in a hybrid setting. Presented by Donna Goestenkors and Nicole Keller. 1 Hour. Recorded 1/17/23. Leading the Pack: Polishing Project Management Practices Few projects go as expected. They can get stuck in the mud or take on a life of their own. Successfully shepherding a project from inception to completion requires satisfying stakeholders, assembling the right team, and anticipating complications. Examine best practices for project management and lessons learned from the field. Presented by Donna Goestenkors and Nicole Keller. 1 Hour. Recorded 11/15/22. Leadership Agility: Developing Your Superpower Agile leadership can become your superpower. It requires the flexibility to respond to an evolving landscape, the ability to experiment with new methods in real time, and the foresight to anticipate future challenges and opportunities. Explore the competencies and key drivers of agile leaders. Presented by Donna Goestenkors & Nicole Keller. 1 Hour. Recorded 10/18/22. Recorded Webinars: $35 each or $200 for 7-part series Within 24 hours after purchase, you will receive an email with a link to the recorded webinar. You will have access to the recorded webinar for 3 months. Scroll down for objectives and additional information. -
Boost your leadership skills! The Leadership Catalyst webinar series offers leaders and would-be leaders new skills, best practices, and hot takes on trending topics. Screen Time: Growing a Robust Hybrid Team The healthcare industry is still finding its way in remote and hybrid work environments. Join Team Med Global for an exploration of successful strategies to lead, grow, and nurture remote and hybrid teams. Then, discuss the hallmarks of success for collaboration in an increasingly virtual world. Presented by Donna Goestenkors and Nicole Keller. 1 Hour. Recorded 1/16/24. Filling the Pipeline: Creating a Succession Plan Creating a talent pipeline is critical to ensuring smooth transitions as team members offboard and onboard. Join Team Med Global for a discussion of the rationale for succession planning and a step-by-step outline for creating and implementing your own succession plan. Presented by Donna Goestenkors and Nicole Keller. 1 Hour. Recorded 12/5/23. Soft Skills Matter: Boosting Your Team’s Emotional Intelligence It’s relatively easy to teach a team member the technical skills needed to perform their job, but teaching soft skills can be harrowing. Join Team Med Global and discover how to develop an organizational culture where team members can develop emotional intelligence. Presented by Donna Goestenkors and Nicole Keller. 1 Hour. Recorded 10/17/23. Staying Power: Managing a Team No One Wants to Leave Team member turnover is both costly and dispiriting. As a leader, you have the power to create a team that is dedicated, loyal, and satisfied. Join Team Med Global and explore strategies to create a work environment that fosters team motivation and cohesion. Presented by Donna Goestenkors and Nicole Keller. 1 Hour. Recorded 9/19/23. Facilitation Station: Successful Meeting Leadership A great meeting facilitator creates space for engagement, alignment, and motivation. Join Team Med Global for a discussion of facilitation best practices, how to minimize challenging behaviors, and the importance of facilitator neutrality. Presented by Donna Goestenkors. 1 Hour. Recorded 8/15/23. Leading with a Heavy Heart: Working Through Personal Challenges Leaders are people and people can go through periods of personal struggle. It can be difficult to serve teams and organizations while navigating challenges. Join Team Med Global for an exploration of how to meet your own needs while using your experiences to become a better leader. Presented by Donna Goestenkors and Nicole Keller. 1 Hour. Recorded 6/20/23. $35 each; $175 for series of 6 on-demand webinars. Scroll down for objectives. -
Boost your leadership skills! The Leadership Catalyst webinar series offers leaders and would-be leaders new skills, best practices, and hot takes on trending topics. You can attend live or on-demand webinars on these topics: March: Wellness Matters: Leading for Team Well-Being May: Future-Forward Leadership: Cultivating Emerging Leaders July: Bridging the Gap: Empowering Gen Z in the Workplace September: Orchestrating Team Success Through Delegation November: The Evergreen Mindset: Fostering Continuous Learning January: Navigating the Storm: Building Resilience in Crisis Leadership Leadership Catalyst webinars are held from 12:00 - 1:00 p.m. Central. Registration Fee: $35 for live or on-demand webinar; $175 for series of 6 live or on-demand webinars. Scroll down for dates and objectives. -
Boost your leadership skills! The Leadership Catalyst webinar series offers leaders and would-be leaders new skills, best practices, and hot takes on trending topics. Wellness Matters: Leading for Team Well-Being As leaders, our impact on team mental health is profound and multifaceted. Join TMG for practical insights and strategies to cultivate a supportive and healthy work environment. Explore effective leadership techniques that prioritize the mental and emotional wellness of team members, ensuring a thriving and productive workplace. Presented by Donna Goestenkors and Rachelle Silva. 1 Hour. Recorded 3/22/24. Registration Fee: $35 each or $175 for 6-part series. Scroll down for descriptions and objectives. -
Legal Bond On Demand
The Fine Print: Operational Contracts Impacting MSS Healthcare organizations may enter into contracts with medical staff members, CVOs, locum tenens agencies, clinical service vendors, telemedicine providers, and credentialing software companies. Join TMG to discover the implications of operational contracts on Medical Staff Services. Presented by Donna Goestenkors and Anne Roberts. 1 Hour. Recorded 11/30/23. Snapshot: Reappointment Time Frames Under State Law In late 2022, TJC changed the appointment time frame accreditation standard so that privileges can be granted for up to 3 years unless state laws and regulations dictate a shorter length of time. Join TMG for the current state legislative landscape as it pertains to appointment time frames. Presented by Donna Goestenkors and Anne Roberts. 1 Hour. Recorded 10/26/23. Integrity & Ethics: Reporting Poor Provider Behavior MSPs play a key role in ensuring that poor provider behavior is handled in accordance with policies, medical staff bylaws, and the law. Join TMG for hypothetical cases and the MSP’s legal and professional responsibilities in each. Presented by Donna Goestenkors. 1 Hour. Recorded 7/27/23. The Leading Edge: Emerging Issues in Medical Staff Bylaws As the foundation of quality patient care, medical staff bylaws and rules and regulations are ever-evolving. It’s crucial that MSPs understand what amendments may arise in their organization’s bylaws and how they may impact the medical staff organization and the Medical Staff Services Department. Join TMG for a discussion of emerging issues and trends in medical staff bylaws. Presented by Libby Snelson. 1 Hour. Recorded 5/25/23. Recorded Webinars: $35 each or $120 for 4-part series Within 24 hours after purchase, you will receive an email with a link to the recorded webinar. You will have access to the recorded webinar for 3 months. Scroll down for objectives and additional information. -
Managed Care Magic Season 1 On Demand
MSPs in the managed care environment face unique challenges in credentialing, monitoring, compliance, controls, and delegation. Managed Care Magic provides participants with the key to unlocking basic and advanced skills. Acing the Audit: Avoiding Common Deficiencies Stellar managed care credentialing helps ensure quality care, patient and physician satisfaction, and cost management, but mistakes can happen. Join TMG in examining steps to take before, during and after an audit, recognizing the most common deficiencies in the audit process, and identifying corrective actions. Presented by Rachelle Silva and Andrea Nyman. 1 Hour. Recorded 1/30/24. Diving Deep: The Ins & Outs of Delegated Credentialing Delegated credentialing can feel intimidating to both new and seasoned MSPs in the managed care environment. Join TMG in exploring the foundations of the delegated credentialing process, the elements of the delegation agreement, and the requirements for annual delegation oversight. Presented by Rachelle Silva. 1 Hour. Recorded 11/28/23. Emerging Issues: Ongoing Monitoring & System Controls Ongoing monitoring and credentialing system controls are increasingly important in the managed care environment. Join TMG in exploring requirements for the frequency of monitoring, acceptable sources, and credentialing system controls monitoring and reporting requirements to ensure the accuracy, completeness, and confidentiality of credentialing information. Presented by Donna Goestenkors and Rachelle Silva. 1 Hour. Recorded 10/31/23. Verification Station: Managed Care Compliance Across Accreditors There are subtle and not-so-subtle differences among CMS, NCQA, and URAC verification standards. Join TMG to understand the nuances of the information that needs to be verified, acceptable sources outside of the primary source, required documentation, and verification/attestation time frames. Presented by Rachelle Silva and Andrea Nyman. 1 Hour. Recorded 9/26/23. Building the Guardrails: Managed Care Governance & Policy Regulators and accrediting bodies are prescriptive about managed care committee responsibilities and governance policy language. Join TMG in exploring the necessary governance structure needed to successfully navigate the managed care landscape. Presented by Rachelle Silva and Ivonne Oladunni. 1 Hour. Recorded 8/29/23. Completing the Puzzle: Who’s Who in Managed Care Credentialing It’s crucial to have a solid grasp of the basics before diving into the deeper issues surrounding managed care credentialing. Join TMG in exploring the roles and responsibilities of stakeholders in managed care and how the pieces of managed care fit together. Presented by Donna Goestenkors and Ivonne Oladunni. 1 Hour. Recorded 7/25/23. Registration Fee: $35 each or $175 for series of 6 live or on-demand webinars. Scroll down for dates and objectives. -
Increasingly, healthcare organizations are combining payer enrollment and credentialing. This integration is occurring in environments ranging from hospital systems to managed care, often as a result of organizational mergers and acquisitions or departmental consolidations. Team Med Global explores this exciting frontier. What’s the Difference? Explore the unique functions of credentialing and payer enrollment, along with the parallels. Then, identify ways to collaborate. Finally, pinpoint the skills that are transferable from one area of responsibility to the other. Presented by Donna Goestenkors, Larry DeHoyos & Yesenia Servin. 1 Hour. Recorded 5/8/20 Challenges & Opportunities Merging credentialing and payer enrollment presents both challenges and opportunities. Understand potential conflicts and develop actionable strategies that mitigate challenges, then identify advantages to merging functions. Finally, delve into technological solutions that can ease the transition. Presented by Donna Goestenkors, Larry DeHoyos & Yesenia Servin. 1 Hour. Recorded 6/12/20 What’s the Plan? A robust implementation plan is key to merging credentialing, payer enrollment, billing, and contracting. Discover how to integrate Team Med Global’s payer enrollment model into enrollment best practices, as well as benchmarks to include in a transition blueprint. Presented by Donna Goestenkors, Larry DeHoyos & Yesenia Servin. 1 Hour. Recorded on 7/10/20 Temperature Check It’s critical to evaluate the effectiveness of credentialing and payer enrollment integration. Learn the formula for avoiding duplicative effort, ensuring cost reduction, and maximizing reimbursement. Finally, discover key reporting components for internal stakeholders. Presented by Nicole Keller, Larry DeHoyos & Yesenia Servin. 1 Hour. Recorded 8/14/20 Recorded Webinars: $35 each or $120 for 4-part series Within 24 hours after purchase, you will receive an email with a link to the recorded webinar. You will have access to the recorded webinar for 3 months. Scroll down for objectives and additional information. -
Show your commitment to the MSP profession by displaying the MSP Code of Conduct throughout your organization. -
Show your commitment to the MSP profession by displaying the MSP Creed throughout your organization. -
Payer Enrollment Prime
Joining Forces: Merging Credentialing and Payer Enrollment Increasingly, healthcare organizations are combining payer enrollment and credentialing. This integration is occurring in environments ranging from hospital systems to managed care, often as a result of organizational mergers and acquisitions or departmental consolidations. TMG outlines the functions of this new frontier, which include credentialing, billing, and contracting. Then, take a deep dive into TMG’s payer enrollment model, which provides you with a step-by-step guide to enrolling practitioners in federal, state, and commercial plans. Presented by Larry DeHoyos. Recorded 1/11/22 Keeping Revenue Streams Flowing: Why Payer Enrollment Matters Seamless payer enrollment is critical to the viability of your organization because reimbursements hang in the balance. Discover how successful payer enrollment supports your organization’s overarching goals. Presented by Donna Goestenkors and Yesenia Servin. 1 Hour. Recorded 12/7/21 Solving the Puzzle: Payer Enrollment Pointers Payer enrollment can be a jumble of processes, exceptions, and stakeholder challenges. Discover pain points and solutions to streamlining processes that enable you to fill in the puzzle pieces and achieve the big picture of revenue generation. Presented by Donna Goestenkors and Larry DeHoyos. Recorded 11/2/21 APP-Avalanche: Payer Enrollment for Non-Physician Practitioners Payer enrollment specialists are adept at juggling and tracking multiple providers. However, advanced practice professionals – such as nurse practitioners, physician assistants, and registered nurse anesthetists – can pose an avalanche of challenges to an industry once geared to physicians. Discover mechanisms to streamline payer enrollment for non-physician practitioners and achieve optimal revenue recovery. Presened by Donna Goestenkors and Yesenia Servin. 1 Hour. Recorded 10/5/21 Tech-Tastic! Streamlining CAQH Applications The Council for Affordable Quality Healthcare database is the cornerstone of payer enrollment, with nine out of ten private insurers using CAQH for certain provider types. Yet, incomplete CAQH applications delay enrollment and have an immediate impact on an organization’s bottom line. Discover processes designed to increase CAQH efficiencies and utilization, and to fast-track reimbursements. Presented by Donna Goestenkors and Larry DeHoyos. 1 Hour. Recorded 9/7/21 Apples, Oranges, and Bananas: Defining Payer Enrollment Competency Many of us consider ourselves to be payer enrollment specialists, but what does payer enrollment competency really mean? TMG provides an overview of Executive Payer Enrollment Competency Model, and outlines TMG's Executive Payer Enrollment Professional education program. Presented by Donna Goestenkors and Yesenia Servin. 1 Hour. Recorded 8/3/21 Recorded Webinars: $35 each or series of 6 for $175 Within 24 hours after purchase, you will receive an email with a link to the recorded webinar. You will have access to the recorded webinar for 3 months. Scroll down for objectives and additional information. -
Payer Enrollment Prime: Season 2 On Demand
Hidden Treasure: Common Payer Enrollment Oversights When we focus on capturing waterfalls of revenue, the smaller streams can escape our attention. Uncover common oversights that leave money on the table. Learn everything from technical pointers to stakeholder strategies to tools and technologies. Presented by Donna Goestenkors and Yesenia Servin. 1 Hour. Recorded 8/2/22. Going the Extra Mile: Payer Enrollment Across State Lines When an insured patient from out of state receives emergency services, payment can fall through the cracks. Learn efficient processes for enrolling a provider after services have been rendered and provide tips on communicating with payers. Presented by Yesenia Servin and Larry DeHoyos. 1 Hour. Recorded 7/5/22. Talking the Talk: Payer Enrollment Scripts While payer enrollment specialists excel in keeping an organization’s revenue streams flowing, they may be less skilled at communicating with stakeholders. Discover how to develop scripts for working with payers and communicating with leadership. Presented by Donna Goestenkors and Larry DeHoyos. 1 Hour. Recorded 6/7/22. Step-by-Step: Mapping the Payer Enrollment Process Whether you’re new to payer enrollment or a seasoned veteran, it’s important to map the enrollment process. Understand the big picture of payer enrollment and then drill down to actionable steps involved in pre-enrollment and post-enrollment success. Presented by Donna Goestenkors and Dina Solis. 1 Hour. Recorded 5/3/22. Measuring Up: Metrics for Payer Enrollment Success Because payer enrollment professionals are the gatekeepers of revenue, metrics are the key to judging success. Understand the reports needed to determine whether payers are adhering to their contracts and whether internal processes are producing the desired results. Presented by Donna Goestenkors and Larry DeHoyos. 1 Hour. Recorded 4/5/22. All Aboard! Streamlining Payer Enrollment The key to timely payer enrollment and reimbursement is gathering a complete package of information from the provider. The challenge is that different payers have diverse enrollment requirements. Discover the ideal roadmap for streamlined provider onboarding. Presented by Donna Goestenkors and Dina Solis. 1 Hour. Recorded 3/1/22. Mapping the Future: Payer Enrollment Perspectives Payer enrollment is an ever-evolving field. Discover today’s payer enrollment landscape and pressing issues for the future. Then, learn the skills needed to excel as a payer enrollment specialist and the ways that TMG can help ensure your success. Presented by Donna Goestenkors, Larry DeHoyos, and Yesenia Servin. 1 Hour. Recorded 2/16/22. Recorded Webinars: $35 each or 6-part series for $175 Within 24 hours after purchase, you will receive an email with a link to the recorded webinar. You will have access to the recorded webinar for 3 months. Scroll down for objectives and additional information -
Building Foundations: Setting Up NPPES & CAQH NPPES and CAQH are the building blocks of successful payer enrollment, and nine out of ten private insurers use CAQH for certain provider types. Discover challenges and best practices for setting up NPPES and CAQH. Then, discover streamlined processes for keeping provider information up to date. Presented by Larry DeHoyos and Dariana Zamora. 1 Hour. Recorded 3/7/23. Trading Places: Payer Enrollment for Delegated Providers Payer enrollment for delegated providers provides opportunities to create efficiencies within the payer enrollment process, as well as in other essential business functions. Learn how to enter into delegated agreements with payers, navigate payer reviews, and streamline submission, tracking, and reconciliation. Presented by Yesenia Servin. 1 Hour. Recorded 2/7/23. Equipped for Success: Payer Enrollment for DME Providers Payer enrollment processes for DME providers are substantially different than for practitioners. Discover payer challenges and solutions for DME providers, including enrollment requirements, processing times, and technology options. In addition, they’ll cover closed or narrow payer panels, required screenings, and licensing requirements. Presented by Donna Goestenkors and Dina Solis. 1 Hour. Recorded 1/10/23. Peril Carousel: Payer Enrollment for Multi-Specialty Groups Multi-speciality groups face unique payer enrollment perils, ranging from payments that are sent to a physician’s primary practice to inadvertently changing a new practitioner’s existing CAQH profile. Learn how to build effective relationships with stakeholders to manage a dynamic environment. Then, discover how to create robust internal processes to identify payer enrollment issues. Presented by Larry DeHoyos. 1 Hour. Recorded 12/19/22. Scaling Up! Payer Enrollment for Large Health Systems Timely payer enrollment is the cornerstone of revenue management for large health systems, yet payer enrollment specialists can face challenges gathering complete packages of information from providers. Discover how to scale payer enrollment processes to achieve revenue management goals. Presented by Larry DeHoyos and Jenna Sullivan. 1 Hour. Recorded 11/1/22. Dismantling Roadblocks: Payer Enrollment for Mental Health The demand for mental health services has never been greater, yet enrolling mental health providers pose unique challenges. Commercial insurance plans may have separate networks for behavioral health providers and requirements for Medicaid enrollment vary by state. Discover how to dismantle the roadblocks to successful payer enrollment for mental health providers. Presented by Dina Solis and Yesenia Servin. 1 Hour. Recorded 10/4/22. Recorded Webinars: $35 each or series of 6 for $175 Within 24 hours after purchase, you will receive an email with a link to the recorded webinar. You will have access to the recorded webinar for 3 months. Scroll down for objectives and additional information. -
Taming the Frontier: Payer Enrollment Basics For MSPs experienced in credentialing, payer enrollment can feel like the Wild West. The truth is, there is incredible opportunity for career advancement in the payer enrollment field. Join Team Med Global to discover basic payer enrollment frameworks, stakeholders, and career trajectories. Presented by Yesenia Servin and Ivonne Oladunni. 1 Hour. Recorded 9/5/23. The Enrollment Chronicles: Creating Reporting Efficiencies Whether you’re working out of a credentialing database or maintaining information in an Excel tracker, it’s critical to develop meaningful payer enrollment reporting. Join Team Med Global as we discuss what to track and how to frame reports for results-driven payer enrollment. Presented by Sara Collins and Yesenia Servin. 1 Hour. Recorded 8/1/23. Riding the Wave: Recovering from a Backlog At some point in their careers, most payer enrollment specialists will face a backlog that feels like a tidal wave. Instead of drowning, arm yourself with a timeline and an action plan. Join Team Med Global for a primer on turning the tide and recouping pending revenue while maintaining your equilibrium. Presented by Yesenia Servin and Sara Collins. 1 Hour. Recorded 7/11/23. Smooth Landing: Navigating the CAQH ProView Practice Manager Module CAQH tracks more than 2 million practitioners, and the CAQH ProView Practice Manager Module can be leveraged to eliminate the need to duplicate information common to providers. Join Team Med Global for next-level insights into how mid-size and large organizations can create efficiencies with this tool. Presented by Yesenia Servin and Jenna Byrnes. 45 Minutes. Recorded 6/6/23. First Look: What to Know About PECOS 2.0 CMS is expected to launch PECOS 2.0 in June 2023, saying it will “revolutionize Medicare enrollment.” Join Team Med Global as we provide a first look at PECOS 2.0 features that are expected to save time, tailor the application process, and deliver real-time status tracking for submitted applications. Presented by Yesenia Servin and Larry DeHoyos. 1 Hour. Recorded 5/2/23. Cracking the Code: Understanding the Revenue Life Cycle As payer enrollment specialists are increasingly asked to perform functions like billing, it’s important to understand every step of the revenue cycle. Join Team Med Global and learn about each role in revenue cycle management and how to be successful without changing your scope of responsibilities. Presented by Sara Collins. 40 Minutes. Recorded 4/4/23. Recorded Webinars: $35 each or series of 6 for $175 Within 24 hours after purchase, you will receive an email with a link to the recorded webinar. You will have access to the recorded webinar for 3 months. Scroll down for objectives and additional information. -
Personal & Professional Development
Emotional Intelligence in Leadership + Working with APPs Two fantastic webinars back-to-back for 3-1/2 hours of educational excellence: "Emotional Intelligence in Leadership: Why it Matters" + "Tame the Confusion: Working with the Non-Physician Practitioner." Presented by Donna Goestenkors & Yesenia Servin. 3.5 Hours. Recorded 10/16/20 Career Catalyst: Develop Your LinkedIn Profile LinkedIn is more than a social network. It’s a career catalyst. Yet many MSPs aren’t leveraging the power of LinkedIn to grow their networks and advance their professional goals. This hands-on webinar will jumpstart your LinkedIn profile. By the end of the webinar, you’ll have the tools you need to launch or strengthen your profile and understand how to connect with MSPs and other professionals on the platform. Presented by Donna Goestenkors & Sally Smith. 1 Hour. Recorded 6/24/20 Rebound Stronger: Recovering from Your Certification Exam If you took your certification exam and didn’t achieve the results you hoped for, you’re not alone. Learn how to reframe your experience, highlight the insights you gained, and develop your future plans. Understand what may have tripped you up and how to create a clear path forward. Presented by Donna Goestenkors & Jennifer Froemel. 1 Hour. Recorded 2/23/21 Sowing Seeds: Blossom in Your Workplace The myriad hurdles and pressures that MSPs face can create a survival mindset. Discover steps that enable you to move from surviving to thriving in the workplace. From self-care and on-the-job communication strategies to mastering emotions and cultivating compassion, this roadmap will guide you toward achieving the career fulfillment you deserve. Presented by Donna Goestenkors & Stephanie Russell. 1 Hour. Recorded 8/12/20 Scaling the Summit: Conquering Test Anxiety Everyone has a case of nerves when preparing for your certification exam. But it’s important not to let test anxiety paralyze you and jeopardize your success. Discover a roadmap for conquering test anxiety and proven techniques to reach the finish line. Presented by Donna Goestenkors and Tami West. 1 Hour. Recorded 3/29/21 Recorded Webinars: $35 each Within 24 hours after purchase, you will receive an email with a link to the recorded webinar. You will have access to the recorded webinar for 3 months. Scroll down for objectives and additional information. -
New for 2024! This updated 45-minute video recording prepares you to sit for the Provider Enrollment Specialist Certificate exam. Because CMS guidelines and regulations represent the minimum requirements for enrollment in any health plan, the PESC exam covers only CMS. This course drills down to specific provider enrollment information that you need to know to pass the exam, as well as wellness and study tips. PLUS! When you purchase the PESC Certificate Exam Preparation, you'll also receive a 15-question practice exam. Have questions? Email tmgu (at) teammedglobal (dot) com to talk with TMG University Director Maggie Wilkerson. -
With decades of experience in payer enrollment best practices, TMG's provider enrollment team provides actionable information about provider enrollment topics that will enable you to solve thorny issues and showcase mastery of provider enrollment processes. March: Solving the Puzzle: Hospital-Based vs. Medical Group Enrollment April: Decoding Dental Enrollment: ADA CAQH ProView May: Bridging the Gap: Provider Enrollment & Billing Issues June: Charting a New Course: Moving from Medical Staff Services to Provider Enrollment July: Enrollment Roadmap: Navigating Organizational Change August: Facility Enrollment: Blueprint for Success Provider Enrollment Prime webinars are held from 12:00 - 1:00 p.m. Central. Registration Fee: $35 for live or on-demand webinar Scroll down for dates and topics. -
With decades of experience in payer enrollment best practices, TMG's provider enrollment team provides actionable information about provider enrollment topics that will enable you to solve thorny issues and showcase mastery of provider enrollment processes. Solving the Puzzle: Hospital-Based vs. Medical Group Enrollment There are key distinctions between hospital-based provider enrollment and medical group provider enrollment. Understanding these differences is crucial to navigate the unique challenges and requirements each setting presents. Join TMG to unravel these intricacies of provider enrollment and streamline your processes. Presented by Sara Collins and Heather Blair. 1 Hour. Recorded 3/5/24. Registration Fee: $35 each or $175 for the 6-part series Scroll down for topics and objectives. -
Reflection & Momentum
Threading the Needle: Merging Credentialing and Payer Enrollment The trend toward integrating payer enrollment and credentialing functions continues to gain momentum, leaving many MSPs in the dark. Discover this new frontier and the implications for the Medical Staff Services Professional. Then, follow the industry’s only Payer Enrollment Process Model to begin to build or validate the efficiency of your practice when enrolling practitioners in federal, state, and commercial plans. Presented by Donna Goestenkors and Yesenia Servin. 1 Hour. Recorded 4/7/21 Compliance: Oh, That’s What You Mean! Credentialing practices and operational functions vary by environment, and it can be hard to sort out the alphabet soup of accreditation bodies. Decipher credentialing terminology and reveal credentialing differences in hospitals, managed care, practice management, and credentials verification organizations. Presented by Donna Goestenkors and Rachelle Silva. 1 Hour. Recorded 4/14/21 Looking Deeper: Quality Data Matters Practitioner performance is increasingly tied to healthcare quality data and both impact an organization’s revenue streams. This means that physician performance metrics are more than a credentialing tool. Explore how the management of performance information is being used to advance patient care and increase reimbursements. Presented by Donna Goestenkors and Nicole Keller. 1 Hour. Recorded 4/21/21 Emotional Intelligence in Leadership: Why it Matters Great leadership is built on a foundation of authenticity, compassion, and strong boundaries. Navigating your emotional landscape is fundamental to your leadership success. Learn to develop the skills that help you connect with others, improve your communication, and maintain your resilience. Presented by Donna Goestenkors and Stephanie Russell. 1 Hour. Recorded 4/28/21 Recorded Webinars: $35 each; $120 for 4-part series Within 24 hours after purchase, you will receive an email with a link to the recorded webinar. You will have access to the recorded webinar for 3 months. Scroll down for objectives and additional information. -
Sharpening Our Skills
By the Numbers: Revenue Management Through Performance Data Hospital pay-for-performance models are driven by federal and state requirements. Data is crucial to ensuring that performance goals are met. Learn how performance by the hospital, physician, and advanced practice professional directly impacts an organization’s bottom line. Presented by Nicole Keller and Yesenia Servin. 1 Hour. Recorded 10/12/21 Merge Ahead: Trends in Credentialing and Payer Enrollment Integrating payer enrollment and credentialing functions continues to gain momentum as consolidation efforts and mergers and acquisitions exponentially increase. Explore the implications of this new frontier, and get up to speed on understanding the big picture and nuances of credentialing and payer enrollment. Presented by Donna Goestenkors and Nicole Keller. 1 Hour. Recorded 9/14/21 Turn the Page The New Era of Credentialing Credentialing is the cornerstone of patient safety. It’s also an ever-evolving field. Your credentialing journey begins with the basics and ends with the cutting-edge challenges destined to chart the future course of the industry. After building a foundation of credentialing verification basics, real-life scenarios illustrate how to navigate the nuances of interacting with stakeholders. Discover hot topics like telemedicine, locum tenens, and delegated credentialing. Presented by Donna Goestenkors and Maya Royal. 1 Hour. Recorded 7/28/21 Start Your Engines! Telemedicine & Credentialing by Proxy Telemedicine providers may never set foot in a facility, yet they’re held to the same standards as onsite physicians. Rev up your knowledge of Medicare CoPs and other telemedicine accreditation standards, and learn how to onramp telemedicine credentialing and privileging into existing processes. Presented by Donna Goestenkors and Rachelle Silva. 1 Hour. Recorded 4/29/21 Recorded Webinars: $35 each Within 24 hours after purchase, you will receive an email with a link to the recorded webinar. You will have access to the recorded webinar for 3 months. Scroll down for objectives and additional information. -
Soaring Higher, Shining Brighter
Cross-Generational Teamwork: Unlocking the Keys to Success Each generation has its own values, language, and priorities. Understand generational characteristics, unpack hidden biases, and leverage the unique perspectives of each generation leads to increased trust, better communication, and greater team success. Presented by Donna Goestenkors & Stephanie Russell. 1 Hour. Recorded 11/12/20 Technology Junction: Finding the Right-Fit Solutions Technology can streamline processes designed to meet standards and improve workflow, or it can create roadblocks to success. Understand the purpose of technological tools and the indicators for effective implementation that are key to unlocking technology’s potential. Presented by Donna Goestenkors & Jennifer Cloud. 1 Hour. Recorded 12/10/20 20/20 Hindsight: Reflections on Disaster Privileging The COVID-19 pandemic has been a wild ride. MSPs have had to draw upon their knowledge and experience – and that of their colleagues – to navigate a stormy sea of new privileging guidelines and regulations. Lessons learned during the pandemic can lead to process improvements during the “new normal.” Presented by Donna Goestenkors & Nicole Keller. 1 Hour. Recorded 1/4/21 Payer Enrollment 101 & 201: Meeting You Where You Are Timely payer enrollment is critical to an organization’s revenue stream, but staff members newly tasked with the payer enrollment function often don’t know where to turn. Those experienced in payer enrollment already know the basics, but need to stay abreast of emerging issues. Presented by Lisa Deterding & Yesenia Servin. 1 Hour. Compassionate Accountability: Achieving Excellence with Heart Communication is central to virtually every task an MSP performs. Connecting to others with authenticity and compassion – especially when confronting bad behavior – allows you to maintain inner balance. Learn how to cultivate emotional intelligence that will serve you on the job and in the world. Presented by Donna Goestenkors and Stephanie Russell. 1 Hour. Recorded 3/11/21 Recorded Webinars: $35 each or $150 for 5-part series Within 24 hours after purchase, you will receive an email with a link to the recorded webinar. You will have access to the recorded webinar for 3 months. Scroll down for objectives and additional information.
