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Take your exam preparation to the next level with Team Med Global’s 50-question practice for the CPCS® exam. It’s time to kick your study plan into high gear! TMG offers three 50-question practices for the exam. Purchase Set 1, Set 2, Set 3 or get a discount on all three! Set 1 - March 2023 revision date Set 2 - March 2023 revision date Set 3 - April 2023 publication date Once your purchase is complete, you will receive digital files containing the practice questions and answer keys that you can review at your leisure. You will receive the file today, or by the next business day at the latest. -
Take your exam preparation to the next level with Team Med Global’s practice for the CPMSM® Exam. It’s time to kick your study plan into high gear! TMG offers three 50-question practices for the exam. Purchase Set 1, Set 2, Set 3, or get a discount on all three! Set 1 - March 2023 revision date Set 2 - March 2023 revision date Set 3 - April 2023 publication date Once your purchase is complete, you will receive digital files containing the practice questions and answer keys that you can review at your leisure. You will receive the file today, or by the next business day at the latest. -
Dealing with Covid
Righting the Ship: Successfully Navigating COVID-19 COVID-19 has turned Medical Staff Services - especially credentialing and payer enrollment - into a rolling ocean of information. It’s critical to tap into the most critical credentialing and enrollment rule modifications and find the nuggets that allow you to work quickly and accurately. Learn how to adapt rule changes into your practice structures. Get an insider’s view on how this virus continues to impact the personal and professional lives of MSPs. Presented by Donna Goestenkors & Larry DeHoyos. 1 Hour. Recorded 7/23/20 Stronger Together: Payer Enrollment COVID-19 FAQs COVID-19 has caused many practices and health systems to scramble, rushing to find new ways to care for patients while also maintaining revenue streams. Against this backdrop, payer enrollment specialists are bracing themselves for claims that will hit the clearinghouses and bounce back. In the face of information overload, it can be hard to know where to turn for answers. Presented by Donna Goestenkors, Larry DeHoyos & Yesenia Servin. 1 Hour. Recorded 4/2/20 Recorded Webinars: $35 each Within 24 hours after purchase, you will receive an email with a link to the recorded webinar. You will have access to the recorded webinar for 3 months. Scroll down for objectives and additional information. -
Unstoppable Season 1
The Power of Boundaries: Setting Limits in the Workplace Our values inform the limits we set with others, but unequal power dynamics and unrealistic expectations in the workplace can keep us from speaking our truth. Learn how to identify, develop, communicate, and maintain effective boundaries on the job. Presented by Donna Goestenkors & Jennifer Froemel. 1 Hour. Recorded 3/11/20 Imagining Success: Achievement Through Mental Imagery Studies of the brain have demonstrated the connection between visualization and performance. Mental imagery can increase motivation, boost confidence, and accelerate efficacy. Discover the theory and practice of using mental imagery to set and achieve goals. Presented by Donna Goestenkors & Jennifer Froemel. 1 Hour. Recorded 4/8/20 Communicate Like a Boss: Reframing Workplace Interactions Our communication style speaks volumes about how we perceive our value in the workplace. When you move from deference to strength in emailing and speaking – while remaining respectful – you’ll command respect. Discover how to increase your effectiveness by reframing your communications. Presented by Yesenia Servin & Jennifer Froemel. 1 Hour. Recorded 5/13/20 Power Up: 5 Strategies for Building Influence Authority and influence fuel career advancement and drive team success. Cultivating those qualities makes you more credible and effective. Learn strategies for building trust, exhibiting reliability, and demonstrating flexibility – the building blocks of influence. Presented by Donna Goestenkors & Jennifer Froemel. 1 Hour. Recorded 6/10/20 Unapologetic Confidence: 7 Steps to Believing in Yourself Our lived experience informs – and sometimes defines – our confidence level. Yet we have the ability to tap into our power and believe in our abilities. Discover 7 steps you can take to boost your self-confidence and increase your effectiveness at and outside of work. Presented by Donna Goestenkors & Jennifer Froemel. 1 Hour. Recorded 7/8/20 Creativity Unleashed: Thinking Outside of the Box Tapping into our creativity – whether in processes, team interactions, or mentoring –leads to novel perceptions, ideas, and solutions. Discover a roadmap for accessing 8 types of creative intelligence and applying creativity on the job. Presented by Donna Goestenkors & Jennifer Froemel. 1 Hour. Recorded 8/12/20 Recorded Webinars: $35 each or $175 for 6-part series Within 24 hours after purchase, you will receive an email with a link to the recorded webinar. You will have access to the recorded webinar for 3 months. Scroll down for objectives and additional information. -
Personal & Professional Development
Emotional Intelligence in Leadership + Working with APPs Two fantastic webinars back-to-back for 3-1/2 hours of educational excellence: "Emotional Intelligence in Leadership: Why it Matters" + "Tame the Confusion: Working with the Non-Physician Practitioner." Presented by Donna Goestenkors & Yesenia Servin. 3.5 Hours. Recorded 10/16/20 Career Catalyst: Develop Your LinkedIn Profile LinkedIn is more than a social network. It’s a career catalyst. Yet many MSPs aren’t leveraging the power of LinkedIn to grow their networks and advance their professional goals. This hands-on webinar will jumpstart your LinkedIn profile. By the end of the webinar, you’ll have the tools you need to launch or strengthen your profile and understand how to connect with MSPs and other professionals on the platform. Presented by Donna Goestenkors & Sally Smith. 1 Hour. Recorded 6/24/20 Rebound Stronger: Recovering from Your Certification Exam If you took your certification exam and didn’t achieve the results you hoped for, you’re not alone. Learn how to reframe your experience, highlight the insights you gained, and develop your future plans. Understand what may have tripped you up and how to create a clear path forward. Presented by Donna Goestenkors & Jennifer Froemel. 1 Hour. Recorded 2/23/21 Sowing Seeds: Blossom in Your Workplace The myriad hurdles and pressures that MSPs face can create a survival mindset. Discover steps that enable you to move from surviving to thriving in the workplace. From self-care and on-the-job communication strategies to mastering emotions and cultivating compassion, this roadmap will guide you toward achieving the career fulfillment you deserve. Presented by Donna Goestenkors & Stephanie Russell. 1 Hour. Recorded 8/12/20 Scaling the Summit: Conquering Test Anxiety Everyone has a case of nerves when preparing for your certification exam. But it’s important not to let test anxiety paralyze you and jeopardize your success. Discover a roadmap for conquering test anxiety and proven techniques to reach the finish line. Presented by Donna Goestenkors and Tami West. 1 Hour. Recorded 3/29/21 Recorded Webinars: $35 each Within 24 hours after purchase, you will receive an email with a link to the recorded webinar. You will have access to the recorded webinar for 3 months. Scroll down for objectives and additional information. -
The Essence of Credentialing Excellence
Credentialing is a core function of the MSP. This series of seven webinars provides MSPs with foundational knowledge and current best practices to enhance their skills and add value to their organizations. Whether you’re a credentialing novice or veteran, you’ll gather actionable information that propels you to excellence. Where Do I Fit In? Explore today’s healthcare landscape and the evolving role of the MSP in this introduction to Medical Staff Services. Presented by Donna Goestenkors & Yesenia Servin. 1 Hour. Recorded 3/18/20 Credentialing: Oh, That’s What You Mean! Credentialing practices vary by environment. Unpack industry terminology and examine credentialing differences in hospitals, managed care, practice management, and credentials verification organizations. Presented by Donna Goestenkors & Patty Clark. 1 Hour. Recorded 4/1/20 COVID-19: Ready to Adapt to Rules Changes COVID-19 is turning credentialing upside down and everyone is experiencing information overload. Tap into the most critical credentialing rule modifications so that you can work quickly and accurately. Presented by Donna Goestenkors & Larry DeHoyos. 1 Hour. Recorded 4/15/20 Where’s My Risk Management Hat? Credentialing helps to ensure patient safety, but it’s also a mechanism for mitigating legal risk. Discover jaw-dropping legal cases that go to the heart of credentialing and the ways in which the MSP can further organizational risk management goals. Presented by Donna Goestenkors & Leslie Foltz. 1 Hour. Recorded 5/6/20 Let’s Solve the Standards Puzzle! It’s a challenge to thread the CCVS needle using NCQA standards. Gather proven methodologies for verification practices and sources for appointment, reappointment, and clinical privileges. Presented by Donna Goestenkors & Leslie Foltz. 1 Hour. Recorded 5/20/20 Ready, Set, Evaluate! Navigate the maze of professional evaluations and performance improvement by understanding the roles of FPPE, OPPE, peer review, and behavior evaluations. Learn how to develop collaborative processes that collect meaningful data, streamline privileging, and contribute to patient safety. Presented by Donna Goestenkors & Nicole Keller. 1 Hour. Recorded 6/3/20 It's Your Turn! The TMG Team takes questions. Presented by Donna Goestenkors, Larry DeHoyos, Nicole Keller, Stephanie Russell & Yesenia Servin. 1 Hour. Recorded 7/17/20 Recorded Webinars: $35 each or $175 for 7-part series Within 24 hours after purchase, you will receive an email with a link to the recorded webinar. You will have access to the recorded webinar for 3 months. Scroll down for objectives and additional information. -
Connecting the Dots to Simplify, Streamline & Succeed
Intentional Productivity: Caring for Yourself While Working Remotely Working remotely poses a host of personal and professional challenges that can leave us feeling less productive and more adrift. Map out strategies designed to help you thrive while working from home. Discover how self-care translates to increased effectiveness in every aspect of your life. Presented by Donna Goestenkors & Stephanie Russell. 2 Hours. Recorded 12/16/20 Peak Performance: The Future of Credentialing Credentialing is the cornerstone of patient safety. It’s also an ever-evolving field. Join in on a credentialing journey that begins with the basics and ends with the cutting-edge challenges destined to chart the future course of the industry. It’s a trek you won’t want to miss. Presented by Donna Goestenkors, Nicole Keller & Stephanie Russell. 2 Hours. Recorded 1/26/21 Stronger Together: Unifying Credentialing and Payer Enrollment Increasingly, healthcare organizations are combining payer enrollment and credentialing. This integration is occurring in environments ranging from hospital systems to managed care, often as a result of organizational mergers and acquisitions or departmental consolidations. Explore this exciting frontier! Presented by Donna Goestenkors, Nicole Keller & Stephanie Russell. 2 Hours. Recorded 2/16/21 Recorded Webinars: $35 each or $90 for 3-part series Within 24 hours after purchase, you will receive an email with a link to the recorded webinar. You will have access to the recorded webinar for 3 months. Scroll down for objectives and additional information. -
Soaring Higher, Shining Brighter
Cross-Generational Teamwork: Unlocking the Keys to Success Each generation has its own values, language, and priorities. Understand generational characteristics, unpack hidden biases, and leverage the unique perspectives of each generation leads to increased trust, better communication, and greater team success. Presented by Donna Goestenkors & Stephanie Russell. 1 Hour. Recorded 11/12/20 Technology Junction: Finding the Right-Fit Solutions Technology can streamline processes designed to meet standards and improve workflow, or it can create roadblocks to success. Understand the purpose of technological tools and the indicators for effective implementation that are key to unlocking technology’s potential. Presented by Donna Goestenkors & Jennifer Cloud. 1 Hour. Recorded 12/10/20 20/20 Hindsight: Reflections on Disaster Privileging The COVID-19 pandemic has been a wild ride. MSPs have had to draw upon their knowledge and experience – and that of their colleagues – to navigate a stormy sea of new privileging guidelines and regulations. Lessons learned during the pandemic can lead to process improvements during the “new normal.” Presented by Donna Goestenkors & Nicole Keller. 1 Hour. Recorded 1/4/21 Payer Enrollment 101 & 201: Meeting You Where You Are Timely payer enrollment is critical to an organization’s revenue stream, but staff members newly tasked with the payer enrollment function often don’t know where to turn. Those experienced in payer enrollment already know the basics, but need to stay abreast of emerging issues. Presented by Lisa Deterding & Yesenia Servin. 1 Hour. Compassionate Accountability: Achieving Excellence with Heart Communication is central to virtually every task an MSP performs. Connecting to others with authenticity and compassion – especially when confronting bad behavior – allows you to maintain inner balance. Learn how to cultivate emotional intelligence that will serve you on the job and in the world. Presented by Donna Goestenkors and Stephanie Russell. 1 Hour. Recorded 3/11/21 Recorded Webinars: $35 each or $150 for 5-part series Within 24 hours after purchase, you will receive an email with a link to the recorded webinar. You will have access to the recorded webinar for 3 months. Scroll down for objectives and additional information. -
Unstoppable Season 2
Perfection Rejection: Embracing Your Humanity We strive to do our best, yet a yearning for perfection can lead to paralysis, burnout, and even shame. When we give ourselves the grace to make mistakes, we become happier and more productive. Learn how to let go of perfectionism and embrace your humanity. Presented by Donna Goestenkors & Jennifer Froemel. 1 Hour. Recorded 3/10/21 Stepping into the Light: The Power of Forgiveness Virtually everyone has felt wronged by a coworker. Yet holding onto anger and resentment can undermine our effectiveness and prevent us from fulfilling our career goals. Learn why forgiving doesn’t mean forgetting, and how to implement forgiveness in a way that will enable you to live your best life. Presented by Donna Goestenkors & Jennifer Froemel. 1 Hour. Recorded 2/10/21 Rainy Day Realism: Diffusing Toxic Positivity in the Workplace A sunny attitude supports productivity and creativity, but relentless positivity can turn toxic when it glosses over real challenges. Learn how to develop a reality-based outlook that supports workplace authenticity and decisive action. Presented by Donna Goestenkors and Jennifer Froemel. 1 Hour. Recorded 4/13/21 Bouncing Back: Cultivating Your Resilience Setbacks are difficult, but you can bounce back – sometimes in unexpected ways. Explore how to develop resilience, the skill that prevents you from getting stuck and propels you to the next opportunity. Then, learn how to create your personal plan for thriving in the face of workplace stressors. Presented by Donna Goestenkors and Jennifer Froemel. 1 Hour. Recorded 5/12/21 Collaboration Station: Becoming a Stellar Team Member Collaboration is key to workplace effectiveness, yet mastering teamwork requires skill and practice. Discover 7 characteristics of highly effective collaborators and how to boost your skills to expand your role as a trusted team member. Presented by Donna Goestenkors and Jennifer Froemel. 1 Hour. Recorded 6/9/21 Roadmap to Fulfillment: Creating Your Dream Job Whether you feel boxed in at your current job or simply long to stretch your wings, you have the power to create your dream job. Visualization, mentorship, and self-confidence are three of the stepping stones to success. Discover a roadmap for identifying – and landing – the position you desire. Presented by Donna Goestenkors and Jennifer Froemel. 1 Hour. Recorded 8/18/21 Recorded Webinars: $35 each or $175 for 6-part series Within 24 hours after purchase, you will receive an email with a link to the recorded webinar. You will have access to the recorded webinar for 3 months. Scroll down for objectives and additional information. -
Increasingly, healthcare organizations are combining payer enrollment and credentialing. This integration is occurring in environments ranging from hospital systems to managed care, often as a result of organizational mergers and acquisitions or departmental consolidations. Team Med Global explores this exciting frontier. What’s the Difference? Explore the unique functions of credentialing and payer enrollment, along with the parallels. Then, identify ways to collaborate. Finally, pinpoint the skills that are transferable from one area of responsibility to the other. Presented by Donna Goestenkors, Larry DeHoyos & Yesenia Servin. 1 Hour. Recorded 5/8/20 Challenges & Opportunities Merging credentialing and payer enrollment presents both challenges and opportunities. Understand potential conflicts and develop actionable strategies that mitigate challenges, then identify advantages to merging functions. Finally, delve into technological solutions that can ease the transition. Presented by Donna Goestenkors, Larry DeHoyos & Yesenia Servin. 1 Hour. Recorded 6/12/20 What’s the Plan? A robust implementation plan is key to merging credentialing, payer enrollment, billing, and contracting. Discover how to integrate Team Med Global’s payer enrollment model into enrollment best practices, as well as benchmarks to include in a transition blueprint. Presented by Donna Goestenkors, Larry DeHoyos & Yesenia Servin. 1 Hour. Recorded on 7/10/20 Temperature Check It’s critical to evaluate the effectiveness of credentialing and payer enrollment integration. Learn the formula for avoiding duplicative effort, ensuring cost reduction, and maximizing reimbursement. Finally, discover key reporting components for internal stakeholders. Presented by Nicole Keller, Larry DeHoyos & Yesenia Servin. 1 Hour. Recorded 8/14/20 Recorded Webinars: $35 each or $120 for 4-part series Within 24 hours after purchase, you will receive an email with a link to the recorded webinar. You will have access to the recorded webinar for 3 months. Scroll down for objectives and additional information. -
Forward Together: Learning & Thriving
Down to Earth: Real Talk About Credentialing Systems While the healthcare system is relentlessly advancing and evolving, credentialing systems can remain mired in the Stone Age. Explore a new era of credentialing, one in which redesigned systems create efficiencies that deliver value throughout the organization. Presented by Donna Goestenkors & Larry DeHoyos. 1 Hour. Recorded 1/20/21 The Sky's the Limit: Mastering Change, Radiating Confidence The most successful MSPs are those who can readily adapt to change. Flexibility and versatility are key to opening doors of opportunity. Learn how to develop the mindset that allows you to navigate evolving work environments, communicate effectively, and lead with confidence. Presented by Donna Goestenkors and Nicole Keller. 1 Hour. Recorded 3/17/21 New Horizons: Linking Healthcare Quality to Physician Competence As healthcare quality data is increasingly tied to an organization’s revenue streams, MSPs must move beyond viewing physician performance solely as a credentialing tool. Explore the connections between credentialing and healthcare quality, along with the implications for the future of the MSP profession. Presented by Nicole Keller. 1 Hour. Recorded 5/19/21 Recorded Webinars: $35 each or $90 for 3-part series Within 24 hours after purchase, you will receive an email with a link to the recorded webinar. You will have access to the recorded webinar for 3 months. Scroll down for objectives and additional information. -
Breaking New Ground
Peak Performance: Credentialing Best Practices Credentialing is the cornerstone of patient safety. It’s also an ever-evolving field. Go on a credentialing journey that begins with the basics and ends with the cutting-edge challenges destined to chart the future course of the industry. Construct a foundational understanding of credentialing structures, processes, and outcomes, and build in the nuances of telemedicine, locum tenens, and delegated credentialing. The tools you acquire are sure to boost your effectiveness now and in the future. Presented by Donna Goestenkors. 2 Hours. Recorded 5/13/20 Countdown to Cooperation: Top 10 Payer Enrollment & Credentialing Solutions MSPs are the gatekeepers of patient safety and payer enrollment specialists are the gatekeepers of revenue management. During this introduction to payer enrollment, discover how to create synergy between those responsible for the credentialing process and those responsible for payer enrollment to more effectively achieve organizational goals. Then, gain insight into the top ten payer enrollment challenges and solutions. Presented by Donna Goestenkors. 2 Hours. Recorded 5/13/20 Recorded Webinars: $35 each or $60 for 2-part series Within 24 hours after purchase, you will receive an email with a link to the recorded webinar. You will have access to the recorded webinar for 3 months. Scroll down for objectives and additional information.
