FEATURED RESOURCES

Go-to resources for MSPs and PEPs

  • Back by Popular Demand!

    The Future is Now Leveraging Artificial Intelligence in Medical Staff Services June 26, 2024 12 - 1 PM CT Harnessing artificial intelligence technologies can revolutionize administrative processes, streamline workflows, and improve efficiency and accuracy in Medical Staff Services. Join Donna Goestenkors, CPMSM®, EMSP, and Sally Smith, BA, as they offer a fresh perspective of AI’s practical applications and demonstrate how to leverage this technology for optimal results. Objectives: Explain the role and impact of AI in Medical Staff Services Describe limitations and challenges in deploying AI technologies Identify 5 ways MSPs can utilize AI for routine administrative tasks Registration $35 for live or on-demand webinar.
  • June 10-12, 2024 - 4-7 PM CT OR June 15, 2024 - 9 AM - 3:30 PM CT Mental health issues and burnout among those working in the healthcare industry are at an all-time high, but you have the power to improve workplace wellness. Mental Health First Aid, designed by the National Council for Mental Wellbeing, teaches you how to identify, understand, and respond to signs of mental health and substance use challenges among adults. Join Tami West, Ph.D. as she teaches you to:
    • Identify common signs and symptoms of mental health and substance use challenges.
    • Engage with someone experiencing a crisis.
    • Effectively connect a person with the help they need.
    • Utilize the Mental Health First Aid Action Plan (ALGEE).
    Space is limited to 15 attendees, so register today! Cost: $125
  • Boost your skills as an MSP! The Doctor FBI webinar series offers MSPs new skillsets, thought leadership, and hot takes on trending topics. Virtual Vault: Mastering Document Management Join TMG and discover the essentials of maintaining compliance documentation, ensuring data security, and establishing effective retention policies. Delve into leveraging Electronic Document Management Systems (EDMS) for efficiency, managing audit trails, and automating workflow processes. Presented by Donna Goestenkors and Rachelle Silva. 1 Hour. Recorded 4/11/24. Registration Fee: $35 each or $175 for 6-part series Scroll down for topics and objectives
  • Informed by insider knowledge of challenges faced by medical staff services professionals and the psychology of empowerment, Donna Goestenkors, CPMSM®, EMSP, CLE, and Jennifer Froemel, MA, LCPC, CMHIMP, provide actionable information and coaching that will enable you to:
    • Increase confidence in your skills and judgment
    • Gain access to those with power, authority, and influence
    • Interact with others from a place of strength
    • Create and maintain healthy boundaries
    • Feel connected to your coworkers
    • Cultivate your flexibility and creativity
    • Communicate clearly and effectively
    • Envision and attain your professional goals
    Extinguishing the Flame: Journey from Burnout to Balance Professional burnout not only diminishes individual well-being, but also adversely affects organizational productivity and morale. Join TMG and uncover emotional and psychological impacts of burnout. Then, discover tools for re-establishing work-life boundaries, effective stress management techniques, and methods for rekindling passion in your role. Presented by Donna Goestenkors and Jennifer Froemel. 1 Hour. Recorded 4/3/24. Registration: $35 each or $175 for 6-part series Scroll down for topics and objectives.
  • Boost your leadership skills! The Leadership Catalyst webinar series offers leaders and would-be leaders new skills, best practices, and hot takes on trending topics. Wellness Matters: Leading for Team Well-Being As leaders, our impact on team mental health is profound and multifaceted. Join TMG for practical insights and strategies to cultivate a supportive and healthy work environment. Explore effective leadership techniques that prioritize the mental and emotional wellness of team members, ensuring a thriving and productive workplace. Presented by Donna Goestenkors and Rachelle Silva. 1 Hour. Recorded 3/22/24. Registration Fee: $35 each or $175 for 6-part series. Scroll down for descriptions and objectives.
  • Unlock your potential for certification success with our Certification Boot Camp modules. Designed to offer flexibility and focused learning, use any of our 13 on-demand segments to refresh your understanding or bridge your knowledge gaps in preparation for your CPCS® or CPMSM® exam. Rather take the live Boot Camp? Register here. Rather purchase the entire on-demand Boot Camp? Buy it here. Choose from among these 13 modules: Develop Your Battle Plan (CPCS® & CPMSM® exams): Position yourself to succeed with a study plan, resources, and a commitment to prepare. Discover your learning style, knowledge gaps, and how to approach your plan with self-confidence. 40 minutes Healthcare Framework (CPCS® & CPMSM® exams): Learn about regulatory agencies and accrediting bodies, internal stakeholders, and external stakeholders. Next, understand the credentialing framework for different healthcare environments and the documents governing them. 40 minutes Exam Development (CPCS® & CPMSM® exams): Understand the Candidate Handbook, how each exam is constructed, and the proportion of exam questions for each subject area. Then, learn how to approach exam questions. 65 minutes Credentialing & Recredentialing, Part 1 (CPCS® & CPMSM® exams): Understand credentialing and recredentialing in various environments, as well as federal regulations and the requirements of accrediting bodies. Next, review the application, verification process, red flags, committee structure, evaluation and approval process, provisional credentialing, and notification. 70 minutes Accreditation Wizard (CPCS® & CPMSM® exams): Understand TMG University’s Accreditation Wizard, a tool designed to help you navigate 30 elements across 8 accrediting and regulatory bodies. 50 minutes. Credentialing & Recredentialing, Part 2 (CPCS® & CPMSM® exams): Discover the specific credentials MSPs are required to verify, who mandates that the information is verified, and what sources can be used to verify the information. 55 minutes Clinical Privileging (CPCS® & CPMSM® exams): Understand the difference between privileges and membership, privilege systems, competence evaluations, and the new privileging process. Next, discover the evaluation/recommendation and approval process, temporary privileges, disaster privileges, emergency privileges, and telemedicine privileges. 75 minutes Performance Improvement (CPCS® & CPMSM® exams): Dive into the peer review process, Focused Professional Practice Evaluation (FFPE), Ongoing Professional Practice Evaluation (OPPE), and adverse actions. 50 minutes Ongoing Monitoring (CPCS® & CPMSM® exams): Learn about the facets of ongoing monitoring you’ll need to know for your exam, including expirables, sanctions, and complaints. 30 minutes Departmental Operations (CPCS® & CPMSM® exams): Review what you need to know about office and document management, delegation, internal and external audits, meeting management, and Robert’s Rules of Order. 50 minutes Departmental Operations (CPMSM® exam): Learn the essentials of meeting documentation, budgeting, staffing, human resources functions, and resource management. 50 minutes Healthcare Law (CPMSM® exam): Explore key legal concepts, including adverse actions, Health Care Quality Improvement Act, due process, fair hearing, appeal processes, National Practitioner Data Bank, negligent credentialing, Health Insurance Portability and Accountability Act, and Emergency Medical Treatment and Labor Act. 45 minutes Leadership & Management (CPMSM® exam): Understand key elements of continuing medical education, management theories, management functions, and management tools. Then, dive into quality assessment tools, policies and procedures, and onboarding. 35 minutes Cost:$45 each for three-month access
  • With decades of experience in payer enrollment best practices, TMG's provider enrollment team provides actionable information about provider enrollment topics that will enable you to solve thorny issues and showcase mastery of provider enrollment processes. Bridging the Gap: Provider Enrollment & Billing Issues For optimal revenue cycle management, a seamless connection between provider enrollment, billing processes, and claim denial resolution is paramount. Join TMG in exploring strategies and best practices for aligning provider enrollment efforts with billing procedures, while efficiently tackling claim denials stemming from provider enrollment issues. Presented by Connie Mota and Heather Blair. 1 Hour. Recorded 5/7/24. Solving the Puzzle: Hospital-Based vs. Medical Group Enrollment There are key distinctions between hospital-based provider enrollment and medical group provider enrollment. Understanding these differences is crucial to navigate the unique challenges and requirements each setting presents. Join TMG to unravel these intricacies of provider enrollment and streamline your processes. Presented by Sara Collins and Heather Blair. 1 Hour. Recorded 3/5/24. Registration Fee: $35 each or $175 for the 6-part series Scroll down for topics and objectives.
  • Doctor FBI Season 11

    $35.00$175.00
    Boost your skills as an MSP! The Doctor FBI webinar series offers MSPs new skillsets, thought leadership, and hot takes on trending topics. You can attend live or on-demand webinars on these topics: April: Virtual Vault: Mastering Document Management June: Master Juggling: Time Management Tips & Tricks August: Fiscal Foundations: Healthcare Finance for the MSP October: Operational Excellence: Strategies & Best Practices January: Deep Dive: Privileging in Specialized Care March: Embracing Uncertainty: Cultivating Risk Tolerance Doctor FBI webinars are held from 12:00 - 1:00 p.m. Central. Registration Fee: $35 for live or on-demand webinar; $175 for series of 6 Scroll down for dates and topics.
  • Boost your leadership skills! The Leadership Catalyst webinar series offers leaders and would-be leaders new skills, best practices, and hot takes on trending topics. You can attend live or on-demand webinars on these topics: March: Wellness Matters: Leading for Team Well-Being May: Future-Forward Leadership: Cultivating Emerging Leaders July: Bridging the Gap: Empowering Gen Z in the Workplace September: Orchestrating Team Success Through Delegation November: The Evergreen Mindset: Fostering Continuous Learning January: Navigating the Storm: Building Resilience in Crisis Leadership Leadership Catalyst webinars are held from 12:00 - 1:00 p.m. Central. Registration Fee: $35 for live or on-demand webinar; $175 for series of 6 live or on-demand webinars. Scroll down for dates and objectives.
  • Unstoppable: Season 7

    $35.00$175.00
    Informed by insider knowledge of challenges faced by medical staff services professionals and the psychology of empowerment, Donna Goestenkors, CPMSM®, EMSP, CLE, and Jennifer Froemel, MA, LCPC, CMHIMP, provide actionable information and coaching that will enable you to:
    • Increase confidence in your skills and judgment
    • Gain access to those with power, authority, and influence
    • Interact with others from a place of strength
    • Create and maintain healthy boundaries
    • Feel connected to your coworkers
    • Cultivate your flexibility and creativity
    • Communicate clearly and effectively
    • Envision and attain your professional goals
    Topics: April: Extinguishing the Flame: Journey from Burnout to Balance June: The Science of Happiness: Finding Joy at Work August: Bridging Troubled Waters: Navigating Difficult Conversations October: Fortifying Foundations: Cultivating Trust in Teams January 2025: Weaving Your Narrative: Storytelling in Business March 2025: Keeping the Spark Alive: Cultivating Curiosity in Your Career Unstoppable live webinars are held from 12:00 - 1:00 p.m. Central. On-demand webinars are available 5 days after the live webinar. Registration: $35 for live or on-demand webinar; $175 for 6-part series Scroll down for dates, topics, and objectives.
  • With decades of experience in payer enrollment best practices, TMG's provider enrollment team provides actionable information about provider enrollment topics that will enable you to solve thorny issues and showcase mastery of provider enrollment processes. March: Solving the Puzzle: Hospital-Based vs. Medical Group Enrollment April: Decoding Dental Enrollment: ADA CAQH ProView May: Bridging the Gap: Provider Enrollment & Billing Issues June: Charting a New Course: Moving from Medical Staff Services to Provider Enrollment July: Enrollment Roadmap: Navigating Organizational Change August: Facility Enrollment: Blueprint for Success Provider Enrollment Prime webinars are held from 12:00 - 1:00 p.m. Central. Registration Fee: $35 for live or on-demand webinar Scroll down for dates and topics.
  • Become a Certified Physician Licensing Specialist (CPLS) in 6 Weeks

    Tuesdays February 6 - March 12 February 6: 3:30 - 4:30 p.m. CT February 13 - March 12: 3:30 - 5:30 p.m. CT Unlock a World of Opportunities The demand for skilled Physician Licensing Specialists has never been higher. Become Certified in Just 6 Weeks TMGU’s intensive 6-week program empowers you to excel as a Physician Licensing Specialist. Our comprehensive and practical curriculum is designed to ensure your success. Why TMGU? First-of-its-Kind: The industry’s only formal education and training program for licensure specialists. Expert-Led Training: Learn from professional development leaders with deep insights into the industry's best practices and emerging trends. Hands-On Experience: Engage in real-world scenarios and case studies that prepare you to identify solutions for licensing challenges. Cutting-Edge Curriculum: Stay informed with a course that reflects the dynamic landscape of licensing delivered in an interactive virtual environment. Who is this For?
    • Experienced MSPs looking to diversify and deepen their skill sets while expanding their competencies.
    • Aspiring professionals desiring a quick, focused entry into healthcare administration
    • Organizations looking to expand and centralize physician support services Locum tenens and recruitment staff
    Certification: More than a Credential As a certified Physician Licensing Specialist (CPLS), you’ll play a pivotal role in navigating licensing protocols, advancing physicians’ careers, and safeguarding patients. Your certification will open doors to positions in a variety of healthcare environments. Registration: $500 per person $400 per person for groups of 5 or more (Enter promo code LICENSE at checkout)

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