Self-care is a buzzword that represents escape from an overwhelming life. But self-care isn’t a mani-pedi, a massage, or a round of golf. It’s building a life from which you don’t need to escape. Team Med Global’s Donna Goestenkors, CPMSM®, EMSP, and Jennifer Froemel, MA, LCPC, CMHIMP, redefine self-care and share strategies for making choices that nourish your mind, body, and spirit.
Explain the difference between consumer self-care and actual self-care
Identify 3 unreasonable expectations you have of yourself and strategies for letting them go
Describe how better caring for yourself can improve your relationships with your team
Working with Difficult People
Virtually every workplace has people who gossip, slack off, whine, bully – or worse. Learning how to work with difficult people is key to your effectiveness and well-being. Team Med Global’s Donna Goestenkors, CPMSM®, EMSP, and Jennifer Froemel, MA, LCPC, CMHIMP, identify archetypes of challenging coworkers, strategies for dealing with each, and when to escalate issues to leadership.
Identify 6 types of difficult coworkers
Describe 8 strategies to employ when interacting with difficult people
Explain 5 steps to take when discussing a coworker with leadership
Words, Service, Time, Gifts
Leveraging Workplace Love Languages
Understanding your partner’s love language helps sustain your romantic relationship. Similarly, understanding your coworkers’ love languages helps you create a cohesive team. Team Med Global’s Donna Goestenkors, CPMSM®, EMSP, and Jennifer Froemel, MA, LCPC, CMHIMP, discuss how to identify workplace love languages and utilize that knowledge to make team members feel respected and valued.
Identify 4 workplace love languages
Outline 3 examples of workplace communication for each love language
Explain how leveraging love languages creates a culture of empathy and respect
Navigating the Error-verse
How to Handle Workplace Mistakes
A workplace mistake can leave you feeling anxious, scared, or ashamed. Depending on the severity of the error, it might even jeopardize your position. Team Med Global’s Donna Goestenkors, CPMSM®, EMSP, and Jennifer Froemel, MA, LCPC, CMHIMP, discuss the toxicity of perfectionism, strategies for communicating errors, and accountability practices for a healthy workplace.
Identify 6 steps to handling emotional charge around mistakes
Describe 3 accountability practices to support individual and team growth
Explain effective management strategies for team member mistakes
Behavioral Styles & Effectiveness
Understanding team members’ behavioral styles is key to maximizing each person’s contributions. Team Med Global’s Donna Goestenkors, CPMSM®, EMSP, and Jennifer Froemel, MA, LCPC, CMHIMP, discuss the characteristics of four behavioral styles and how each can positively or negatively impact your team. Then, discover the most effective communication strategies for each.
Explain the differences among 4 behavioral styles
Identify 4 communication strategies for each behavioral style
Describe the benefits of multiple behavioral styles on a team
Out of the Limelight
Following with Conviction
The relentless focus on leadership often eclipses the importance of followers. Team Med Global’s Donna Goestenkors, CPMSM®, EMSP, and Jennifer Froemel, MA, LCPC, CMHIMP, discuss the unique contributions of followers, how to be an effective follower, and what followers should expect from leadership.
Explain 5 qualities of a strong follower
Identify the ways that followers can challenge themselves, their coworkers, and their leaders
Describe the follower’s responsibility to their organization